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Northampton, Northamptonshire, United Kingdom Northampton General Hospital Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Clinical Coordinator to join our team at Northampton General Hospital. As a Clinical Coordinator, you will play a critical role in ensuring the smooth operation of our outpatient clinics, providing administrative support to our Senior Team Leader and Administration Manager.Key...
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Northampton, Northamptonshire, United Kingdom Northampton General Hospital Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Clinical Coordinator to join our team at Northampton General Hospital. As a Clinical Coordinator, you will play a critical role in ensuring the smooth operation of our outpatient clinics, providing administrative support to our Senior Team Leader and Administration Manager.Key...
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Northampton, Northamptonshire, United Kingdom Northampton General Hospital Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Clinical Coordinator to join our team at Northampton General Hospital. As a Clinical Coordinator, you will play a critical role in ensuring the smooth operation of our outpatient clinics, providing administrative support to our Senior Team Leader and Administration Manager.Key...
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Clinical Coordinator
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Northampton, Northamptonshire, United Kingdom Northampton General Hospital Full timeAbout the RoleWe are seeking a highly organized and communicative individual to join our team as a Clinic Coordinator at Northampton General Hospital. As a key member of our General Surgery department, you will play a vital role in ensuring the smooth operation of our outpatient clinics.Main ResponsibilitiesAssist with the coordination of clinics, ensuring...
Clinical Operations Coordinator
2 months ago
Clinical Operations Coordinator & Governance Team Leader
Salary: £26,604 - £31,017 (depending on experience)
Hours: 37.5 per week
Location: Northampton, Northamptonshire
About Us
We are St Andrew's, a mental health charity dedicated to inspiring hope. Our collaborative efforts with various organizations aim to transform the lives of individuals facing complex mental health challenges. We provide specialized mental healthcare and offer a diverse range of inpatient and community services, alongside education and research initiatives that enhance lives.
Our vision is to create a society where everyone experiencing mental health needs is acknowledged, valued, and filled with hope for their future.
Join Us in Transforming Lives.
Role Overview
Situated at our Northampton facility, you will oversee the clinical administration processes within the division, ensuring a high-quality and responsive service to clinical leaders. You will support the adoption of innovative processes and procedures aimed at enhancing outcomes and experiences for patients, families, and caregivers.
Key Responsibilities:
- Efficiently manage and allocate administrative resources, continuously monitoring and enhancing the quality and efficiency of services provided.
- Spearhead continuous improvement initiatives for the administration function, identifying and addressing any challenges that impede the daily operations of the administration team.
- Foster effective communication and collaboration with stakeholders within the division and across the charity, building positive working relationships to deliver high service standards.
- Oversee the management and development of the clinical administration team (approximately 10 members), including absence and performance management, supervision, and professional development.
- Administer divisional governance, supporting assurance processes and taking responsibility for assigned Points of Assurance, while addressing issues through governance structures.
- Gather and disseminate outcomes and performance data to facilitate ongoing improvements in patient care.
- Ensure that governance documentation (including QIPR presentations, QiP, Risk Register, Datix logs, and complaints) is current and accessible.
This role is dynamic and operates within a busy environment, requiring adaptability to changing timelines. You will be expected to demonstrate flexibility, work collaboratively as part of a team, and independently while showcasing exceptional organizational skills.
Our patients and colleagues will expect you to embody the St Andrew's CARE values of Compassion, Accountability, Respect, and Excellence every day.
Benefits
We offer a comprehensive benefits package that includes: pension contributions; a sickness policy aligned with NHS standards; access to the Blue Light Card and Health Service discount schemes; 35 days of annual leave (including bank holidays), increasing to 41 after a decade of service; life insurance; a newly launched Electric Car scheme; Cycle to Work scheme; healthcare cash plan; complimentary parking; paid DBS application; access to free vocational qualifications; and on-site amenities such as a gym, swimming pool, and cafés, all set within picturesque grounds.
