Bespoke Fashion Consultant

7 days ago


London, Greater London, United Kingdom Hackett London (Retail) Full time
About Us

Hackett London (Retail) is a renowned luxury fashion brand that prides itself on delivering exceptional quality and attention to detail in every aspect of its operations.

We are seeking a highly skilled and experienced Bespoke Fashion Consultant to join our team at our Savile Row Store. As a key member of our team, you will be responsible for creating a memorable brand experience for our discerning customers.

Key Responsibilities
  • Customer Experience: Work closely with our Head Cutter to provide exceptional service, reflecting our brand values and exceeding customer expectations.
  • Sales: Achieve commercial objectives and KPIs by effectively communicating the value proposition of our brand to customers.
  • Shop Operations: Support our Store Manager in the daily operations of the store, ensuring seamless production timelines and efficient logistics.
  • Bespoke: Collaborate with our Head of Tailoring on strategic projects, reporting any matters related to the bespoke department.
  • Cultural Fit: Foster a positive team environment, promoting collaboration and teamwork.
Requirements
  • Minimum two years of relevant experience in fashion retail.
  • English speaker, with other languages being a plus.
  • Experience in retail logistics and operations.
  • Experience in managing bespoke customer databases.
  • Experience in client management and clienteling.
  • Strong team player and commercial mindset.
  • Excellent communication skills.
  • Helpful and kind person, with a great attitude, enthusiasm, and ability to connect with customers.

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