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Bespoke Consultant
2 months ago
About Hackett
Hackett is a renowned luxury fashion brand that embodies the essence of British heritage and sophistication. Our commitment to excellence is reflected in every stitch, every detail, and every aspect of our bespoke tailoring services.
Job Summary
We are seeking a highly skilled and experienced Bespoke Consultant & Coordinator to join our team at Hackett Savile Row Store. As a key member of our team, you will be responsible for delivering exceptional customer experiences, managing bespoke orders, and ensuring seamless production timelines.
Key Responsibilities
- Customer Experience: Collaborate with our Head Cutter to provide unparalleled service, reflecting our brand values and exceeding customer expectations.
- Sales: Achieve commercial objectives and KPIs by effectively communicating the value proposition of our bespoke services to customers.
- Shop Operations: Support the Store Manager in daily operations, overseeing production timelines, and ensuring efficient logistics.
- Bespoke: Work closely with our Head of Tailoring on strategic projects, reporting any matters related to the bespoke department.
- Cultural Fit: Foster a positive team environment, promoting collaboration and teamwork.
Requirements
- Experience: Minimum two years of relevant experience in fashion retail, with a focus on bespoke tailoring and customer service.
- Language: English speaker, with additional languages a plus.
- Skills: Strong team player, commercial mindset, excellent communication skills, and a helpful, kind, and enthusiastic attitude.
