Fashion Sales Consultant

4 days ago

London, Greater London, United Kingdom Emilia Wickstead Full time

About Emilia Wickstead:

Emilia Wickstead is a renowned British fashion house established in 2008. Our collections include seasonal ready-to-wear clothing showcased at London Fashion Week, and our flagship store is located on London's Sloane Street. Emilia Wickstead is stocked in retailers worldwide, including Net-A-Porter, Selfridges, Matches, Harvey Nichols, and Moda Operandi.

About The Role:

As a key member of the Emilia Wickstead flagship store team, you will focus on developing the customer experience and team culture within the store. Your primary objective will be to nurture relationships and client opportunities to drive sales and a positive brand experience.

Key Responsibilities:

  • Achieve monthly sales targets set by the store manager
  • Focus on delivering an increase in average transaction value, units per transaction, and client data capture both for your clients and across the store team
  • Create high-value transactions with clients through upselling across bespoke, made-to-order, and ready-to-wear collections
  • Offer a disciplined approach to client engagement, working with head office to ensure a high customer retention rate and increased value amongst our clients
  • Nurture new prospect clients into the world of Emilia Wickstead, offering services in a warm and welcoming manner
  • Proactively use various tools to keep up to date with Emilia Wickstead clients
  • Style clients with total looks envisioning the Emilia Wickstead woman
  • Support the Store Manager and head office during events to develop them as relationship-building occasions
  • Support the store with varied responsibilities across stock management, visual merchandising, and general housekeeping

Requirements:

  • Proven experience of working in a prestigious fashion environment
  • A proven track record of exceeding sales targets
  • Detail-oriented, highly organized, and results-driven
  • A positive team player with a proactive and self-motivated attitude
  • Industry awareness and strong knowledge of market trends
  • Familiar with fashion trends and the ability to style and dress clients with Emilia Wickstead's clothing collections
  • Excellent communication and interpersonal skills, with fluency in English
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Flexibility and adaptability

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