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Bespoke Consultant
2 months ago
About Hackett Ltd
Hackett Ltd is a renowned luxury fashion brand that values creativity, quality, and attention to detail in every aspect of its business. We are committed to nurturing talent and providing opportunities for growth and development within the company.
Job Summary
We are seeking a highly skilled and experienced Bespoke Consultant & Coordinator to join our team at the Hackett Savile Row Store. The successful candidate will be responsible for creating a memorable brand experience for our customers, working closely with the Head Cutter to deliver exceptional service and reflecting the brand values.
Key Responsibilities
- Customer Experience: Provide exceptional customer service, working closely with the Head Cutter to offer the highest quality service and reflecting the brand values.
- Sales: Achieve commercial objectives and KPIs by transmitting the differential value of the brand to customers, supporting the Store Manager in daily operations and overseeing production timelines.
- Team Collaboration: Work closely with the Head of Tailoring on strategic projects, supporting the Store Manager in daily operations and contributing to the success of the store.
- Logistics and Operations: Manage retail logistics and operations, including managing bespoke customer databases and client management.
- Commercial Mindset: Demonstrate a strong commercial mindset, with experience in retail sales and customer service.
Requirements
- English Language: Fluency in English, with the ability to communicate effectively with customers and colleagues.
- Experience: Proven experience in retail logistics and operations, customer service, and sales.
- Skills: Strong team player, commercial mindset, and ability to work in a fast-paced environment.
What We Offer
- Discounts: Staff discounts across all AWWG brands in Europe.
- Commissions: A monthly commission system where the more you sell, the more you earn.
- Career Growth Opportunities: Significant opportunities for career progression and personal growth within the company.
- Perks and Discounts: Access to Perkbox, an exclusive platform offering various perks and discounts.
- Life Assurance: Comprehensive life assurance.
