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Bespoke Fashion Advisor
2 months ago
Hackett London (retail)
Job Overview
About Us:
At Hackett, we view every stitch as a masterpiece. Regardless of your career trajectory, we are committed to fostering talent and care across all departments, emphasizing creativity, quality, and meticulous attention to detail throughout the production journey.
If you have a creative spirit, possess a keen eye for detail, and value innovation and British heritage, we invite you to join our team and embark on an exciting new journey.
Position Summary:
We are seeking a Custom Tailoring Consultant & Coordinator at our Hackett Savile Row Store to curate an unforgettable brand experience for our clientele. The Bespoke Coordinator will support the Store Manager and maintain precise records of all orders and production processes.
Benefits:
Working with us comes with a range of appealing benefits designed to enrich your professional and personal life. Here’s what you can anticipate:
Collaborate within an inspiring and dynamic team comprising colleagues from diverse backgrounds in an inclusive culture. Uniform: Receive a stylish and professional uniform provided by the company. Discounts: Enjoy staff discounts across all AWWG brands in Europe. Commissions: Benefit from a monthly commission structure where your sales directly impact your earnings. Career Advancement: Explore significant opportunities for career progression and personal development within the organization, including potential transitions from retail to corporate roles. Access to Perkbox: Utilize Perkbox, an exclusive platform offering various perks and discounts. Life Assurance.Additionally, enjoy numerous other benefits such as team-building activities, cost-effective commuting options, complimentary courses on a variety of subjects through our platform, and exclusive invitations to events in collaboration with our brand partners.
Key Responsibilities:
Customer Engagement: Collaborate closely with the Head Cutter to deliver exceptional service that embodies the brand values. Attract and retain customers while focusing on every detail. Sales Performance: Meet the commercial objectives of the store and KPIs by effectively communicating the unique value of the brand to customers. Store Operations: Assist the Store Manager in daily store operations, overseeing all production timelines. Bespoke Initiatives: Work alongside the Head of Tailoring on various strategic projects for the brand. Report any matters concerning the bespoke department to the Head of Tailoring. Team Culture: Foster and contribute to a positive team environment, promoting collaboration and teamwork.Qualifications:
Essential Skills and Experience:
A minimum of two years of relevant experience in fashion retail. Proficiency in English; additional languages are advantageous. Experience in retail logistics and operations. Familiarity with managing bespoke customer databases. Background in client management and clienteling. Strong team player with a commercial mindset. Excellent communication skills. A helpful and kind demeanor, with a positive attitude, enthusiasm, and the ability to connect with customers.