Information and Guidance Specialist
3 days ago
We are seeking a highly skilled and experienced professional to join our team as an Information, Advice specialist. The successful candidate will be responsible for delivering high-quality information, advice, and guidance to clients, helping them to achieve their employment and skills development goals.
Key Responsibilities:- Deliver information, advice, and guidance to clients on employment and skills development opportunities
- Assess client needs and develop personalized action plans to support their employment and skills development goals
- Work closely with specialist partner agencies to provide comprehensive support to clients
- Monitor and track client progress, using CRM systems to ensure effective case management
- Proven experience of delivering information, advice, and guidance in a employment and skills development context
- Strong understanding of the employment and skills development landscape, including local and national initiatives
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and partner agencies
- IT literate, with experience of using CRM systems to manage client cases
Tower Hamlets Partnership is a dynamic and outcomes-based organization, committed to delivering high-quality services to our community. We are passionate about providing personalized employment and skills development support to our clients, and we are seeking a like-minded professional to join our team.
We are an equal opportunities employer, and we welcome applications from candidates from diverse backgrounds. If you are a motivated and experienced professional, with a passion for delivering high-quality information, advice, and guidance, we would love to hear from you.
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