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Information, Advice and Guidance Professional

2 months ago


London, Greater London, United Kingdom Tower Hamlets Partnership Full time

**Job Summary**

We are seeking a highly skilled and experienced professional to join our team as an Information, Advice and Guidance Professional. The successful candidate will be responsible for delivering high-quality employability, skills development, and job support services to our clients.

**Key Responsibilities**

• Deliver all elements of employability, skills development, and job support needed to progress clients into work, from assessment and action plan stages to successful job outcome.

• Work one-to-one with clients, as well as with specialist partner agencies, both internal and external, to provide personalized support and guidance.

• Contribute to positive training and employment outcomes towards the ESF contract.

• Utilize CRM systems to effectively monitor and track client assessment, interventions, and progress.

**Requirements**

• Proven experience of delivering work and careers-related Information, Advice, and Guidance (IAG) services.

• Ability to successfully manage a caseload of clients with multiple needs.

• Solid track record of supporting residents with multiple complex barriers into training and work.

• Passionate, creative, detail-oriented, and dedicated to providing a client-centered service.

**About Us**

Tower Hamlets Partnership is a dynamic and outcomes-based organization committed to delivering high-quality services to our community. We are seeking a professional who shares our vision and values, including being aspirational, independent, and having equal access to opportunities.