Client Services Representative
4 weeks ago
Employment Type: Permanent
Working Hours: 39 hours per week across 4 days, scheduled between 6:00 AM and 6:30 PM, including approximately one full weekend shift from AM to 4:30 PM.
Work Environment: Office-based role at James Hall & Co.
Compensation: Competitive salary
At James Hall & Co. Ltd., we pride ourselves on our commitment to excellence in customer service. Our modern head office and distribution center are designed to support our dedicated team in delivering top-notch service to our clients. We are looking for individuals who are passionate about providing exceptional support and who thrive in a dynamic environment.
Key Responsibilities:
1. Address customer inquiries and provide effective solutions.
2. Collaborate with team members to enhance service delivery.
3. Maintain accurate records of customer interactions.
4. Contribute to the continuous improvement of customer service processes.
Ideal Candidate:
The successful candidate will possess strong communication skills, a customer-focused mindset, and the ability to work collaboratively within a team. We value individuals who are proactive and eager to contribute to our mission of outstanding customer satisfaction.
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