People Services Specialist

1 week ago


Bradford, Bradford, United Kingdom Liberty Global Shared Services Limited Full time

About the Role

We are seeking a highly skilled People Services Specialist to join our team at Liberty Global Shared Services Limited. As a key member of our organization, you will play a vital role in delivering exceptional employee services and support to our employees, people managers, and external stakeholders.

Key Responsibilities

  • Provide high-quality, consistent, and compliant employee services advice, support, and resolution to all employees and stakeholders.
  • Deliver a professional service to all employees, resolving day-to-day employee and line manager service enquiries, issues, and complaints.
  • Support line managers and employees with generalist people support, including absence/performance management and misconduct guidance.
  • Ensure accurate and timely entry of employee data into associated Employee Services systems.
  • Create and maintain documents, records, and data to agreed procedures and standards.
  • Ensure the contact management system reflects the nature of the query to ensure a high level of People/Shared Service satisfaction.
  • Action workflow requests in a timely and consistent manner.
  • Maintain confidentiality in all aspects of work.
  • Ensure all corporate policies, standards, and agreed People/Shared Service processes are understood by employees and people team, rectifying any non-conformances and making approved amendments where necessary.
  • Engage employees and line managers with the right guidance process, signposting them and walking them through the right templates, materials, etc. to increase their understanding and capability to self-serve.
  • Understand the needs of employees, line managers, and people team (internal and external) and continuously seek to improve people services.

Requirements

  • Minimum L3 CIPD qualification.
  • Understanding of the HR employee lifecycle.
  • Interest in understanding of employment law, its application, and best practice.
  • Strong telephone and email communication skills, capable of delivering advice, guidance, and managing challenging conversations over the phone at pace.
  • Experience of providing relevant advice on policy and process to line managers and employees desirable.

What We Offer

  • Competitive salary.
  • 25 days annual leave with the option to purchase 5 more.
  • Access to wellbeing and mental health benefits, such as the Calm app, personal medical, critical illness cover, and dental insurance.
  • Matched pension contribution up to 10%.
  • Access to our car benefit scheme.
  • Access to our online learning platform to continue to develop and grow your career with us.
  • The chance to join an innovative, fast-paced, and passionate team.

About Us

Liberty Global is a world leader in broadband, video, and mobile communications, investing in fibre and 5G networks to provide over 85 million fixed and mobile connections through leading brands, such as Virgin Media O2, VodafoneZiggo, and Telenet. Our Ventures portfolio has strategic stakes in over 75 companies in content, tech, and infrastructure, including ITV, Formula E, AtlasEdge, and Egg. We prioritize diversity, equity, and sustainability, using technology for good.



  • Bradford, Bradford, United Kingdom Liberty Global Shared Services Limited Full time

    About the RoleWe are seeking a highly skilled and experienced People Services Specialist to join our team at Liberty Global Shared Services Limited. As a People Services Specialist, you will play a critical role in delivering high-quality and consistent Employee Services advice, support, and resolution to all employees, people managers, and outside parties...


  • Bradford, Bradford, United Kingdom Liberty Global Shared Services Limited Full time

    About the RoleWe are seeking a highly skilled and experienced People Services Specialist to join our team at Liberty Global Shared Services Limited. As a People Services Specialist, you will play a critical role in delivering high-quality and consistent Employee Services advice, support, and resolution to all employees, people managers, and outside parties...


  • Bradford, Bradford, United Kingdom Liberty Global Shared Services Limited Full time

    About the RoleWe are seeking a highly skilled People Services Advisor to join our Employee Services Team in our Shared Services organization. As a key member of our team, you will be responsible for delivering high-quality and consistent Employee Services advice, support, and resolution to all employees, people managers, and external parties across the...


  • Bradford, Bradford, United Kingdom Liberty Global Shared Services Limited Full time

    About the RoleWe are seeking a highly skilled People Services Advisor to join our Employee Services Team in our Shared Services organization. As a key member of our team, you will be responsible for delivering high-quality and consistent Employee Services advice, support, and resolution to all employees, people managers, and external parties across the...


  • Bradford, Bradford, United Kingdom Liberty Global Shared Services Limited Full time

    Delivering Exceptional Employee ServicesWe are seeking a highly skilled People Services Advisor to join our team at Liberty Global Shared Services Limited. As a key member of our HR team, you will play a vital role in delivering exceptional service to employees and managers, ensuring compliance with policies and processes.Key Responsibilities:Providing...


  • Bradford, Bradford, United Kingdom Nexus People Full time £15

    Position: Sheet Metal Fabrication Specialist Company: Nexus People Nexus People is seeking skilled individuals for the role of Sheet Metal Fabrication Specialist. This position involves working in a modern manufacturing environment focused on innovative solutions for temperature regulation. Key Responsibilities: Operate and manage sheet metal on a press...


  • Bradford, Bradford, United Kingdom University of Bradford Full time

    Job SummaryWe are seeking two highly skilled and experienced People Advisors to join our team at the University of Bradford. As a People Advisor, you will play a critical role in providing expert guidance and support to our faculty and directorate teams on employee relations, engagement, and well-being.Key ResponsibilitiesDeliver high-quality and consistent...


  • Bradford, Bradford, United Kingdom University of Bradford Full time

    Job SummaryWe are seeking two highly skilled and experienced People Advisors to join our team at the University of Bradford. As a People Advisor, you will play a critical role in providing expert guidance and support to our faculty and directorate teams on employee relations, engagement, and well-being.Key ResponsibilitiesDeliver high-quality and consistent...


  • Bradford, Bradford, United Kingdom Hays Specialist Recruitment Limited Full time

    About the Role We are seeking an experienced Administrative Support Specialist to join our team at Hays Specialist Recruitment Limited. As an integral part of our operations, you will provide administrative support to our continuously growing team, ensuring the smooth running of our administrative processes. Key Responsibilities Manage the diaries of senior...


  • Bradford, Bradford, United Kingdom Semester Full time

    Job SummaryWe are seeking a highly skilled and dedicated individual to join our team at Semester as a Specialist Adviser. As a key member of our care services team, you will play a vital role in supporting young people who are "Looked After" or have recently left care.Key ResponsibilitiesProvide support services to children and families aged 16-25, ensuring...


  • Bradford, Bradford, United Kingdom Principal People Recruitment Full time

    About the RoleWe are proud to be supporting a leading principal contractor with a significant order book, working on technically stimulating projects that upgrade the UK's critical national infrastructure.This is an opportunity to work on vital projects for a leading organisation that prioritises people, offering high-quality training, CPD, and career...


  • Bradford, Bradford, United Kingdom Principal People Recruitment Full time

    About the RoleWe are proud to be supporting a leading principal contractor with a significant order book, working on technically stimulating projects that upgrade the UK's critical national infrastructure.This is an opportunity to work on vital projects for a leading organisation that prioritises people, offering high-quality training, CPD, and career...


  • Bradford, Bradford, United Kingdom Liberty Global Full time

    Join Our Team as a People Services Operations ManagerWe are seeking a dedicated People Services Operations Manager to lead our HR Services team within Liberty Global. This role offers a hybrid working model, allowing for a balance between office and remote work.About the Role:As a pivotal member of our Employee Services team, you will oversee a group of...


  • Bradford, Bradford, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Summary:Hays Specialist Recruitment Limited is seeking a skilled Facilities Technician with expertise in plumbing systems to join our team. As a Facilities Technician, you will play a crucial role in maintaining the client's facility's infrastructure and ensuring smooth operations.Key Responsibilities:Maintain and repair mechanical/electrical equipment...


  • Bradford, Bradford, United Kingdom Hays Specialist Recruitment Limited Full time

    About Hays Specialist Recruitment LimitedWe are a leading recruitment agency committed to providing exceptional service to our clients and candidates. We are currently seeking a dedicated and enthusiastic Customer Service Advisor to join our team.Job SummaryWe are looking for a highly skilled and motivated Customer Service Advisor to provide support and...


  • Bradford, Bradford, United Kingdom Liberty Global Shared Services Limited Full time

    Job SummaryWe are seeking a highly skilled Payment Operations Specialist to join our team at Liberty Global Shared Services Limited. As a Payment Operations Specialist, you will play a critical role in ensuring the smooth and efficient processing of financial transactions.Key ResponsibilitiesPerform the purchase-to-pay process accurately, efficiently, and in...


  • Bradford, Bradford, United Kingdom Liberty Global Shared Services Limited Full time

    Job SummaryWe are seeking a highly skilled Payment Operations Specialist to join our team at Liberty Global Shared Services Limited. As a Payment Operations Specialist, you will play a critical role in ensuring the smooth and efficient processing of financial transactions.Key ResponsibilitiesPerform the purchase-to-pay process accurately, efficiently, and in...


  • Bradford, Bradford, United Kingdom Liberty Global Shared Services Limited Full time

    Job Summary:We are seeking a highly skilled Payment Operations Specialist to join our team at Liberty Global Shared Services Limited. As a Payment Operations Specialist, you will play a critical role in ensuring the smooth and efficient processing of financial transactions.Key Responsibilities:Perform the purchase-to-pay process accurately, efficiently, and...


  • Bradford, Bradford, United Kingdom Hays Specialist Recruitment Limited Full time

    About Hays Specialist Recruitment LimitedWe are a leading recruitment agency committed to providing exceptional service to our clients and candidates. We are currently seeking a dedicated and enthusiastic Customer Service Advisor to join our team.Job SummaryWe are looking for a highly motivated and customer-focused individual to join our team as a Customer...


  • Bradford, Bradford, United Kingdom Hays Specialist Recruitment Limited Full time

    About Hays Specialist Recruitment LimitedWe are a leading recruitment agency committed to providing exceptional service to our clients and candidates. We are currently seeking a dedicated and enthusiastic Customer Service Advisor to join our team.Job SummaryWe are looking for a highly motivated and customer-focused individual to join our team as a Customer...