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Customer Support Specialist

2 months ago

Bristol, Bristol, United Kingdom Homes Plus Full time

We are Homes Plus, a leading provider of supported housing and tenancy sustainment services. We are seeking a highly motivated and experienced Homeless Support Worker to join our team in Bristol and the surrounding areas.

The successful candidate will work closely with our customers to develop and deliver housing and intensive housing management services to vulnerable people living in temporary dispersed accommodation across the area.

Key responsibilities will include:

  • Providing advice and guidance on the welfare/benefit system
  • Maintaining the scheme, including risk assessments and health and safety monitoring
  • Working closely with the housing management team regarding repairs, voids, and maintenance
  • Signing up new customers to the service

We are looking for someone who is passionate about supporting vulnerable individuals and has experience working in potentially challenging situations. Ideally, you will have local knowledge to share with our customers and a good understanding of housing management best practice.

As a Homeless Support Worker, you will be a key member of our team, working closely with colleagues and external agencies to deliver a holistic service that meets the needs of our customers.

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.