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Sales Support Specialist

2 months ago

Nantwich, Cheshire East, United Kingdom IT Talent Solutions Ltd Full time

Job Summary:

We are seeking a highly skilled and motivated Sales Support Specialist to join our team at IT Talent Solutions Ltd. As a Sales Support Specialist, you will play a critical role in providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Customer Service: Provide timely and effective responses to customer inquiries, resolving issues and concerns in a professional and courteous manner.
  • Technical Support: Utilize your technical expertise to troubleshoot and resolve technical issues related to software and front-end applications.
  • Record Keeping: Maintain accurate and up-to-date records of customer interactions and transactions.
  • Team Collaboration: Contribute to a positive and collaborative team environment by sharing your knowledge and expertise with colleagues.

Requirements:

  • Experience: Proven experience in sales support, customer service, or a related role.
  • Technical Skills: Strong understanding of front-end applications and the ability to quickly learn new software.
  • Communication Skills: Excellent communication and interpersonal skills, with a customer-focused mindset.
  • Problem-Solving Skills: Proactive attitude, problem-solving skills, and the ability to work under pressure.
  • Team Player: A team player who enjoys working in a fast-paced and dynamic environment.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Professional Growth: Opportunities for professional growth and development.
  • Team Culture: A vibrant and supportive team culture where your ideas and contributions are valued.
  • Hybrid Working: Hybrid working arrangements.