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Finance Operations Billing Team Lead

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Norton Rose Fulbright LLP Full time
Job Title: Finance Operations Billing Supervisor

Location: Newcastle

Job Type: Full-time

Job Description:

Norton Rose Fulbright LLP is seeking a highly skilled Finance Operations Billing Supervisor to join our team in Newcastle. As a key member of our Finance Department, you will play a critical role in ensuring the effective delivery of bill preparation, production, and support to our Revenue teams across EMEA.

Key Responsibilities:

  • Supervise and develop the Finance Operations Billing Team, providing ongoing training, support, and knowledge sharing.
  • Conduct annual performance reviews and identify areas for improvement.
  • Support onboarding and embedding tasks, as well as recruiting new team members to support the rollout.
  • Seek out opportunities for continuous process improvement and collaborate with the London Revenue Team Managers to ensure appropriate escalation of issues.
  • Manage team performance and behaviors effectively, identifying areas for improvement and supporting the Team Manager as needed.
  • Ensure work is delivered to the highest standard, measuring quality and minimizing the reissue of drafts/bills.
  • Support the revenue team in driving down lockup for the business.

Requirements:

  • A team player with strong written and oral communication skills.
  • Previous supervisory experience in a finance/business services environment.
  • Self-motivated and dedicated, with a flexible approach to working hours and a willingness to work outside core hours during busy periods.
  • Strong Microsoft Office application experience, including Excel, Word, and Outlook.
  • Ability to manage change and support teams through any future changes.
  • Good knowledge of HR policies and procedures that support people, performance, and behaviors.

About Us:

Norton Rose Fulbright LLP is a global law firm with over 50 offices and 7,000 employees worldwide. We provide a full business law service to the world's preeminent corporations and financial institutions. Our strategy and culture are closely entwined, and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries.

Why Join Us:

We celebrate multiple approaches and points of view, and believe diversity drives innovation. Our clients come first, and we offer an exceptionally competitive pension, private healthcare, and a range of flexible benefits. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams.