Client Engagement and Marketing Coordinator
3 weeks ago
Overview of the Role
Key Responsibilities
- Overseeing social media platforms by sharing updates and addressing inquiries from followers.
- Assisting in both virtual and in-person events through marketing efforts and event management.
- Enhancing the organization's digital footprint, including website management through content creation and search engine optimization (SEO) techniques.
- Collaborating with partners to boost visibility, including distributing promotional materials in the community.
- Building networks both offline and online to broaden the business's outreach.
- Interacting with clients, customers, and external organizations.
- Crafting and presenting engaging presentations.
- Analyzing website data to evaluate the success of ongoing marketing campaigns and understanding user behavior.
- Proposing innovative marketing strategies aimed at strengthening and expanding the brand's presence.
- Composing and refining press releases while engaging with media contacts to disseminate information.
- Participating in industry-related events, conferences, and trade exhibitions.
- Assisting customers and managing inquiries effectively.
- Handling transactions, including cash, card, and online payments.
- Maintaining customer records in the database as necessary.
- Managing product returns and processing refund requests.
- Promoting products in alignment with company strategies.
Additional Information
Required Qualifications
- Previous experience in marketing and sales is preferred.
- Strong customer service capabilities.
- Proficiency in Customer Relationship Management (CRM) systems.
- Comprehensive knowledge of MS/Google Office applications.
- Familiarity with product promotion strategies.
- Competence in executing effective sales techniques.
- Exceptional communication abilities.
- Capacity to thrive in high-pressure environments.
- Team-oriented mindset.
- Ability to implement structured processes and analytical thinking.
Language Proficiency
Welsh Language Skills: Not applicable
For those interested in pursuing an apprenticeship in Welsh or bilingually, please reach out to the training provider for availability.
Training and Development
Training Provider: Educ8
Qualification Offered: Digital Marketing Level 3
Disability Confidence
Employer's Commitment: Yes
Disability confident employers are dedicated to providing equal opportunities for individuals with disabilities and health conditions.
Employer Information
Company Name: Aligned with Love
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