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Client Engagement and Marketing Coordinator

2 months ago

Cardiff, Cardiff, United Kingdom Vacancy ID: 5313 Full time

Overview of the Role

Key Responsibilities

  • Overseeing social media accounts by sharing updates and addressing inquiries from followers.
  • Assisting in both virtual and in-person events through promotional activities and event management.
  • Enhancing the company's digital footprint, including website management through content creation and search engine optimization (SEO) techniques.
  • Collaborating with partners to elevate the business's visibility, including local distribution of promotional materials.
  • Building networks both offline and online to broaden the business's outreach.
  • Interacting with clients, customers, and external organizations.
  • Preparing and presenting informative presentations.
  • Analyzing website data to evaluate the success of ongoing marketing efforts and user engagement.
  • Proposing innovative marketing strategies aimed at strengthening and expanding the company's brand.
  • Composing and refining press releases, and liaising with media contacts to disseminate information.
  • Participating in industry-related events, conferences, and trade exhibitions.
  • Assisting customers and addressing their inquiries.
  • Handling transactions through cash, card, and online payment systems.
  • Maintaining customer records in the company's database as necessary.
  • Managing product returns and processing refund requests.
  • Promoting products in alignment with the company's marketing strategies.

Additional Information

Qualifications

  • Previous experience in marketing and sales is preferred.
  • Strong customer service abilities.
  • Proficient in Customer Relationship Management (CRM) systems.
  • Solid understanding of MS/Google Office applications.
  • Familiarity with product promotion techniques.
  • Capability to execute effective sales strategies.
  • Exceptional communication skills.
  • Ability to perform well under pressure.
  • Strong teamwork capabilities.
  • Competence in applying structured processes and analytical thinking.

Language Skills

Welsh Language Proficiency: Not required.

For those interested in pursuing an apprenticeship in Welsh or bilingually, please reach out to the training provider for availability.

Training Provided

Training Provider: Educ8

Qualification: Digital Marketing Level 3

Disability Confidence

Is this employer disability confident? Yes

Disability confident employers are dedicated to providing equal opportunities for individuals with disabilities and health conditions.

Employer Information

Aligned with Love