Client Engagement Executive

2 months ago

Cardiff, Cardiff County, United Kingdom CPS Group Limited Full time

Are you an experienced recruiter who enjoys the sales part of your 360 recruitment role? Or perhaps you’re already in a client development role within a recruitment business and looking for a new opportunity? As a Client Engagement Consultant at CPS Group, you will form an integral cog in the client-facing team as we scale up our Sales and Delivery Teams nationwide.


Who are we?

CPS Group began in 2003, we are an award-winning recruitment consultancy with a passion for putting our staff first. We continue to grow and evolve more than 20 years down the line and pride ourselves on our specialist approach where every consultant becomes integrated within their market and is treated as a peer by both clients and candidates alike.


What are we looking for?

Ideally, you would have had 360 recruitment experience within one of the following: IT/Tech, Engineering, Professional Services or Security Cleared recruitment markets; however, this is not essential, and we remain open-minded to all recruitment backgrounds.


  • You enjoy working in partnership with colleagues across the business in a high performing environment and want to make a difference in a consultative and solution orientated business.
  • Have a proven track record of securing and building high levels of sales.
  • Your passion and deep understanding of best practices in talent acquisition will mean you are able to add value to a range of tasks and conversations - such as the use of social media in recruitment, attraction strategies, assessment and selection, brand EVP, executive and volume recruitment.
  • experience submitting effective RFQs, RFPs, Tender responses and proposals; incorporating the development of compelling propositions in line with customer needs would be desirable.


What you’ll be getting up to on a day-to-day basis:


  • Continue to build relationships with existing clients, agnostically selling our full market offerings, leveraging these to increase business sales.
  • Following up on internal leads and aiming to convert these into business opportunities.
  • Reviewing and monitoring all current client agreements in preparation for renegotiation purposes as and when required.
  • Cold call as appropriate within your market and geographic area to ensure a robust pipeline of opportunities.
  • Set up face to face or virtual meetings with your clients, in order to centrically connect, maintain and cement a trusted business partnership.
  • Agnostically sell all CPS Group Services and solutions through target social media posts/market channels, whilst leveraging your network for business growth and leads.
  • Proactively look for ways to improve the customer experience utilising industry best practices, technology and innovations and bespoke resourcing solutions.
  • Provide analysis as required on performance issues, attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
  • Identify opportunities for campaigns, services, and distribution channels that will lead to increased business opportunities and sales.
  • Using knowledge of the market and competitors, to identify and develop the company’s unique selling propositions and differentiators.


In return, you will receive:


  • Competitive basic salary (OTE £40-45k dependent on experience plus additional commission structure)
  • 26 days holiday + your Birthday off and holiday increase for length of service.
  • 4.5 day work week (finish at 1pm every Friday).
  • Private medical cover after 1 year of service.
  • Company pension.
  • Casual dress code.
  • City Centre office location - Cardiff or Bristol.
  • Additional rewards and incentives.

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