Customer Journey Specialist

2 weeks ago


Birmingham, Birmingham, United Kingdom Harnham Full time £35,000 - £45,000

Job Title: Digital Analyst

Job Type: Full-time

Location: Remote/Hybrid

Job Description:

Company Overview:

Harnham is a leading recruitment agency specializing in digital and data roles. We are seeking a highly skilled Digital Analyst to join our team and drive business growth through data-driven insights.

Job Summary:

We are looking for a talented Digital Analyst to join our team and take ownership of customer journey analysis and optimization. As a Digital Analyst, you will be responsible for utilizing Google Analytics 4 to deep-dive into customer journeys across mobile, web, and app platforms. You will work closely with cross-functional teams to drive business growth through data-driven insights and recommendations.

Key Responsibilities:

  • Develop and maintain Google Analytics 4 tracking and reporting to inform business decisions
  • Analyze customer journey data to identify trends and areas for improvement
  • Collaborate with cross-functional teams to develop and implement data-driven recommendations
  • Work with developers to implement Google Tag Manager and other tracking solutions
  • Stay up-to-date with industry trends and best practices in digital analytics

Requirements:

  • Proven experience in digital analytics, with a focus on Google Analytics 4
  • Strong analytical and problem-solving skills
  • Excellent communication and collaboration skills
  • Experience with Google Tag Manager and other tracking solutions
  • Strong understanding of data visualization and reporting tools

What We Offer:

  • A competitive salary range of £35,000-£45,000
  • A comprehensive benefits package, including health insurance and retirement plan
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and detail-oriented individual with a passion for digital analytics, please submit your application, including your resume and a cover letter, to Harnham via the Apply link on this page.



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