Customer Service Representative

5 days ago


Birkenhead, Wirral, United Kingdom NMS Recruit Limited Full time
About the Role

We are seeking a skilled Customer Service Representative to join our team at NMS Recruit Limited. As a Call Centre Agent, you will be responsible for handling inbound calls and providing exceptional customer service to our clients.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Meet or exceed customer satisfaction targets
Requirements
  • Previous customer service experience
  • Confident telephone manner
  • Ability to work in a fast-paced environment
  • Excellent communication and problem-solving skills
What We Offer
  • Full paid training
  • Hourly rate of £11.44 per hour, paid weekly
  • Opportunity to work for a great company


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