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Customer Service Representative
2 months ago
About the Role
We are seeking a mature and customer-focused individual to join our Dining Area team as a Customer Care Assistant.
As a Customer Care Assistant at McDonald's, you will be the face of our restaurant, responsible for delivering exceptional customer experiences and ensuring the smooth operation of our customer areas.
Key Responsibilities
- Provide warm and welcoming service to customers, making them feel valued and appreciated.
- Assist with special events and activities, such as balloon distributions and children's entertainment.
- Maintain high standards of cleanliness in the dining area and toilets, ensuring a safe and healthy environment for customers.
- Communicate effectively with customers, responding to their needs and concerns in a timely and professional manner.
- Work collaboratively with the management team to ensure seamless service delivery and high customer satisfaction.
Requirements
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- A positive and friendly attitude, with a genuine smile and a passion for delivering exceptional customer experiences.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- High energy levels and a strong work ethic, with a commitment to maintaining high standards of quality and service.
What We Offer
- A competitive benefits package, including holiday pay, service awards, and meal allowances.
- Opportunities for career development and growth, with a focus on employee satisfaction and well-being.
- A dynamic and supportive work environment, with a commitment to diversity, equity, and inclusion.
