Customer Service Representative

6 days ago


Liverpool, Liverpool, United Kingdom Novax Recruitment Ltd Full time

About the Role:

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Novax Recruitment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling incoming calls and enquiries, and resolving any issues that may arise.

Key Responsibilities:

  • Providing customer service and support to clients via phone and email
  • Handling customer complaints and resolving issues in a professional and timely manner
  • Taking payments over the phone and assisting with applications and form completion
  • Performing general administrative tasks as required by management

Requirements:

  • Experience working in a call centre or contact centre environment
  • Public sector environment experience preferred

What We Offer:

As a Customer Service Representative at Novax Recruitment Ltd, you will have the opportunity to work in a dynamic and fast-paced environment, providing excellent customer service to our clients. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.



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