Customer Service Representative
6 days ago
About the Role:
We are seeking a highly skilled and experienced Customer Service Representative to join our team at Novax Recruitment Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling incoming calls and enquiries, and resolving any issues that may arise.
Key Responsibilities:
- Providing customer service and support to clients via phone and email
- Handling customer complaints and resolving issues in a professional and timely manner
- Taking payments over the phone and assisting with applications and form completion
- Performing general administrative tasks as required by management
Requirements:
- Experience working in a call centre or contact centre environment
- Public sector environment experience preferred
What We Offer:
As a Customer Service Representative at Novax Recruitment Ltd, you will have the opportunity to work in a dynamic and fast-paced environment, providing excellent customer service to our clients. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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