Current jobs related to Technical Support Specialist - Warrington, Warrington - Neoci Ltd

  • Technical Support Specialist

    2 weeks ago

    Warrington, Warrington, United Kingdom Lorien Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at Lorien. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, resolving software application issues, and ensuring business efficiency.Key Responsibilities:Investigate and resolve...

  • Technical Support Specialist

    2 weeks ago

    Warrington, Warrington, United Kingdom fish4.co - Jobboard Full time

    Technical Support RoleWe are seeking a skilled Technical Support Specialist to join our team at fish4.co - Jobboard. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, resolving technical issues with various software applications, and assisting with technical support on projects as needed.Key...

  • Technical Support Specialist

    2 weeks ago

    Warrington, Warrington, United Kingdom Betfred Group Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Betfred Group. As a Technical Support Specialist, you will be responsible for delivering a comprehensive Service Support and Service Delivery engineering function to our Retail Estate.The successful candidate will be required to support,...

  • Technical Support Specialist

    2 weeks ago

    Warrington, Warrington, United Kingdom NMS Recruit Ltd Full time

    NMS Recruit Ltd is seeking a skilled Technical Support Specialist to join their team. As a key member of the Service Desk, you will be the first point of contact for customers seeking technical assistance over the phone or email. Your primary responsibility will be to provide technical resolution to end-user Desktop and Network support incidents.Key...

  • Technical Support Specialist

    2 weeks ago

    Warrington, Warrington, United Kingdom Betfred Group Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Betfred Group. As a Technical Support Specialist, you will be responsible for delivering a comprehensive Service Support and Service Delivery engineering function that is cost-effective and efficient to our Retail Estate.The successful...

  • Technical Recruitment Specialist

    2 days ago

    Warrington, Warrington, United Kingdom Bureau Technical Services Full time

    About UsBureau Technical Services is a leading provider of technical recruitment solutions for the Energy, Nuclear, and Renewables sectors.Our focus is on building lasting partnerships with clients and candidates, ensuring we deliver top-tier talent for specialist roles.The RoleAs a Trainee Recruitment Consultant, you will learn the ins and outs of the...

  • Technical Support Specialist

    1 week ago

    Warrington, Warrington, United Kingdom Sharp Gaming Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Sharp Gaming. As a key member of our engineering function, you will be responsible for delivering a comprehensive service support and service delivery engineering function that is cost-effective and efficient to our retail estate.Key ResponsibilitiesSupport, maintain,...

  • Technical Sales Specialist

    4 weeks ago

    Warrington, Warrington, United Kingdom Gap Technical Ltd Full time

    Job Title: Technical Sales EngineerAbout the Role:We are seeking a highly skilled Technical Sales Engineer to join our team at Gap Technical Ltd. As a Technical Sales Engineer, you will be responsible for advising customers on how to use our products effectively, while also identifying new business opportunities.Key Responsibilities:Provide technical support...

  • Technical Sales Specialist

    4 weeks ago

    Warrington, Warrington, United Kingdom Gap Technical Ltd Full time

    Job Title: Technical Sales EngineerAbout the Role:We are seeking a highly skilled Technical Sales Engineer to join our team at Gap Technical Ltd. As a Technical Sales Engineer, you will be responsible for advising customers on how to use our products effectively, while also identifying new business opportunities.Key Responsibilities:Provide technical support...

  • Technical Sales Specialist

    3 weeks ago

    Warrington, Warrington, United Kingdom Gap Technical Ltd Full time

    Technical Sales EngineerWe are seeking a highly skilled Technical Sales Engineer to join our team at Gap Technical Ltd. The successful candidate will have a strong background in electrical and mechanical engineering, with a proven track record of success in sales.Key Responsibilities:Provide technical expertise to customers on our transmission systemsDevelop...

  • Technical Sales Specialist

    3 weeks ago

    Warrington, Warrington, United Kingdom Gap Technical Ltd Full time

    Technical Sales EngineerWe are seeking a highly skilled Technical Sales Engineer to join our team at Gap Technical Ltd. The successful candidate will have a strong background in electrical and mechanical engineering, with a proven track record of success in sales.Key Responsibilities:Provide technical expertise to customers on our transmission systemsDevelop...

  • Technical Sales Specialist

    1 month ago

    Warrington, Warrington, United Kingdom Gap Technical Ltd Full time

    Technical Sales EngineerCompetitive Salary: £35,000 - £40,000Location: WarringtonWorking Hours: Days Only (Mon-Fri)Gap Technical Ltd is seeking a skilled Technical Sales Engineer to join their sales team. The ideal candidate will have a strong understanding of electrical and mechanical engineering principles and be able to advise customers on the best use...

  • Technical Sales Specialist

    1 month ago

    Warrington, Warrington, United Kingdom Gap Technical Ltd Full time

    Technical Sales EngineerCompetitive Salary: £35,000 - £40,000Location: WarringtonWorking Hours: Days Only (Mon-Fri)Gap Technical Ltd is seeking a skilled Technical Sales Engineer to join their sales team. The ideal candidate will have a strong understanding of electrical and mechanical engineering principles and be able to advise customers on the best use...

  • Care and Support Specialist

    2 days ago

    Warrington, Warrington, United Kingdom Creative Support Full time

    Creative Support is a leading provider of care and support services for individuals with a wide range of care needs.We are seeking a motivated and compassionate Care and Support Specialist to join our team in Warrington, Cheshire.As a Care and Support Specialist, you will provide person-centred support and care to individuals with learning disabilities,...

  • Technical Sales Specialist

    3 weeks ago

    Warrington, Warrington, United Kingdom Gap Technical Ltd Full time

    Job Title: Technical Sales EngineerGap Technical Ltd is seeking a skilled Technical Sales Engineer to join their team. As a Technical Sales Engineer, you will be responsible for advising customers on the best use of products and services, collaborating with design and production teams to determine product modifications, and selling technologically advanced...

  • Technical Sales Specialist

    3 weeks ago

    Warrington, Warrington, United Kingdom Gap Technical Ltd Full time

    Job Title: Technical Sales EngineerGap Technical Ltd is seeking a skilled Technical Sales Engineer to join their team. As a Technical Sales Engineer, you will be responsible for advising customers on the best use of products and services, collaborating with design and production teams to determine product modifications, and selling technologically advanced...

  • Technical Sales Specialist

    4 weeks ago

    Warrington, Warrington, United Kingdom Gap Technical Ltd Full time

    Job Title: Technical Sales EngineerGap Technical Ltd is seeking a skilled Technical Sales Engineer to join their team. The ideal candidate will have a strong background in electrical and mechanical engineering, as well as excellent sales and communication skills.Key Responsibilities:Advising customers on the best use of products and servicesCollaborating...

  • Technical Sales Specialist

    4 weeks ago

    Warrington, Warrington, United Kingdom Gap Technical Ltd Full time

    Job Title: Technical Sales EngineerGap Technical Ltd is seeking a skilled Technical Sales Engineer to join their team. The ideal candidate will have a strong background in electrical and mechanical engineering, as well as excellent sales and communication skills.Key Responsibilities:Advising customers on the best use of products and servicesCollaborating...

  • Technical Support Specialist

    4 weeks ago

    Warrington, Warrington, United Kingdom Vestas Full time

    Job Title: Technical Support Operator, LeadAbout the Role:We are seeking a highly skilled Technical Support Operator, Lead to join our team at Vestas. As a Technical Support Operator, Lead, you will be responsible for providing technical support to our customers and internal teams, troubleshooting complex technical issues, and collaborating with...

  • Technical Support Specialist

    4 weeks ago

    Warrington, Warrington, United Kingdom Vestas Full time

    Job Title: Technical Support Operator, LeadAbout the Role:We are seeking a highly skilled Technical Support Operator, Lead to join our team at Vestas. As a Technical Support Operator, Lead, you will be responsible for providing technical support to our customers and internal teams, troubleshooting complex technical issues, and collaborating with...

Technical Support Specialist

2 months ago

Warrington, Warrington, United Kingdom Neoci Ltd Full time

Job Title: Technical Support Specialist

Location: Remote

Salary: Competitive

Main Purpose of Role

As a Technical Support Specialist at Neoci Ltd, you will be part of a team responsible for delivering exceptional customer and technical service support. Your focus will be on providing top-notch service to our clients, working in a fast-paced Service Desk environment as an escalation point for support cases that have not been resolved at first line.

You will be interacting with our clients and suppliers via our ticketing system, ensuring that cases are resolved within agreed Service Level Agreements (SLAs). Your role will involve performing second-line diagnosis and methodical troubleshooting to attempt full resolution on desktop, server, and network-related issues.

Proactively, you will use root cause analysis to identify the cause of problems affecting our clients' networks and propose solutions, working closely with our Network Management Team.

Main Duties and Responsibilities

  • To provide technical resolution to Network support cases/incidents.
  • Adhering to SLAs in relation to case resolution and communication.
  • Raising cases with suppliers where network issues are identified.
  • Managing and owning multiple case tickets on a daily basis.
  • Providing reason for outage reports and post-incident analysis.
  • Fulfilling technical requests raised by our clients.

Requirements

  • Strong technical knowledge of desktop, server, and network environments.
  • Excellent problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Strong communication and interpersonal skills.
  • Ability to work collaboratively as part of a team.