Guest Services Ambassador

2 weeks ago


Hook, Greater London, United Kingdom Four Seasons Hotel Hampshire Full time
Job Overview

Four Seasons Hotel Hampshire is seeking a highly skilled Guest Services Agent to join our team. As a key member of our Guest Services Team, you will be responsible for ensuring our guests receive exceptional service and have a memorable experience.

Key Responsibilities:

  • Provide warm and personalized greetings to guests upon arrival and departure.
  • Transport luggage to and from guest rooms, ensuring timely and efficient service.
  • Assist with valet parking and other guest-related tasks.
  • Develop and maintain a deep understanding of guest needs and preferences.
  • Collaborate with colleagues to ensure seamless guest experiences.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Fluency in English is required.
  • Previous experience in luxury hospitality is preferred.
  • A clean driving license with permission to drive in the UK is required.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Free meals and uniform dry cleaning.
  • Access to Wagestream and Employee Recognition Programs.
  • A dynamic and supportive work environment.

If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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