Luxury Guest Services Professional
4 weeks ago
Four Seasons Hotel Hampshire is seeking a highly skilled Guest Services Agent to join our team. As a key member of our Guest Services Team, you will be responsible for ensuring our guests receive exceptional service and have a memorable stay with us.
The ideal candidate will have a strong customer service background, excellent communication skills, and a proactive approach to understanding guests' needs and desires. Previous experience in luxury hospitality is preferred, but not required.
Key Responsibilities:
- Provide exceptional customer service to guests, responding to their needs and requests in a timely and professional manner.
- Transport luggage to and from guest rooms, as well as assist with valet parking.
- Work closely with the Guest Services Team to ensure seamless service delivery and high guest satisfaction.
Benefits:
- Excellent training and career development opportunities.
- Complimentary nights at Four Seasons Hotels and Resorts around the world.
- Free meals and uniform dry cleaning.
- Holiday entitlement and access to employee recognition programs.
Join our team and become a part of a leading luxury hotel company, where you can build a successful career and make a real difference in the lives of our guests.
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