Outpatient Receptionist

2 weeks ago


London, Greater London, United Kingdom Barts Health NHS Trust Full time

About the Role

We are seeking a highly organized and customer-focused individual to join our team as an Outpatient Receptionist. As a key member of our Outpatient Department, you will be responsible for providing an efficient and effective service to patients and their families.

Main Responsibilities

  • Meet and greet patients, checking them in and out of the department
  • Manage patient demographics and update records as necessary
  • Answer phone calls and respond to patient inquiries
  • Book future appointments and manage the patient schedule
  • Work collaboratively with the clinical team to ensure smooth patient flow

Requirements

  • Previous experience in a hospital or healthcare setting
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and prioritize tasks
  • Basic computer skills and familiarity with patient administration systems
  • Flexibility to work a variety of shifts, including evenings and weekends

Working for Barts Health NHS Trust

Barts Health NHS Trust is one of the largest NHS trusts in the country, providing a wide range of healthcare services to patients in east London and beyond. We are committed to delivering high-quality patient care and improving health outcomes for our community.

Our Values

We value our staff and strive to create a positive and inclusive work environment. We believe in the importance of teamwork, communication, and continuous learning, and we are committed to supporting our staff in their professional development.



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