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Outpatient Receptionist
2 months ago
About the Role
We are seeking a highly organized and customer-focused individual to join our team as an Outpatient Receptionist. As a key member of our department, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient experience for our patients.
Main Responsibilities
- Meet and greet patients, checking them in and out of the department
- Manage patient demographics and update records as necessary
- Answer phone calls and respond to patient inquiries
- Book future appointments and manage the patient schedule
- Work collaboratively with the clinical team to ensure seamless patient care
Requirements
- Previous experience working in a hospital or healthcare setting
- Excellent communication and interpersonal skills
- Ability to work well under pressure and manage multiple tasks simultaneously
- Basic computer skills and familiarity with patient administration systems
- Flexibility to work a variety of shifts, including evenings and weekends
Working for Barts Health NHS Trust
Barts Health NHS Trust is one of the largest NHS trusts in the country, providing a wide range of healthcare services to our patients. We are committed to delivering high-quality patient care and are seeking individuals who share our values and are passionate about making a difference in the lives of our patients.
Our Vision
We strive to be a high-performing healthcare organization, renowned for excellence and innovation. We are committed to providing safe and compassionate care to our patients, and to being an outstanding place to work. Our WeCare values guide us in how we work together, and we are dedicated to promoting inclusion and diversity in all aspects of our organization.
