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Administrative Support Officer

2 months ago


Watford, Hertfordshire, United Kingdom West Hertfordshire Teaching Hospitals NHS Trust Full time

About the Role

The successful post holder will be responsible for ensuring that all administrative tasks related to the business of the Department are organized and completed in a timely fashion.

This is a full-time role that requires the post holder to manage the team of medical secretaries, theatre utilization of urology lists, complaints, cancer reports, rota management, and medical staff recruitment within the Department.

Main Responsibilities

  • Manage the team of medical secretaries to ensure efficient administrative support.
  • Coordinate theatre utilization of urology lists to optimize resource allocation.
  • Handle complaints and cancer reports in a timely and professional manner.
  • Manage rota schedules to ensure adequate staffing levels.
  • Recruit medical staff to meet the Department's needs.

About Us

West Hertfordshire Teaching Hospitals NHS Trust is a leading healthcare provider in the region, committed to delivering excellent patient care and improving clinical outcomes.

We value our staff's wellbeing and development, and offer a range of flexible working options to support a healthy work-life balance.

Our vision is to provide excellent patient care, together, and our values are to be empowered, compassionate, professional, and inclusive.

Person Specification

Education and Qualifications

  • Essential: Educated to Degree level or equivalent experience.
  • Desirable: Management qualifications or equivalent experience.

Knowledge

  • Essential: Knowledge of various computer systems, Microsoft Office products, email, and NHS national targets and KPIs.
  • Desirable: Knowledge of rota compliance and experience.

Experience

  • Essential: Experience of providing administrative support at management level, working within the NHS, and an understanding of current issues affecting the service.
  • Desirable: Experience of making and delivering changes within a team.