Application Support Specialist
3 days ago
Job Title: Application Support Analyst/Software Support Analyst
Job Type: Full-time
Industry: Software solutions
Location: Remote (UK)
Job SummaryWe are seeking an experienced Application Support Analyst/Software Support Analyst to join our team. The successful candidate will provide technical support and troubleshooting for our in-house developed applications, working closely with implementation teams and software development teams to resolve issues and improve system performance.
Key Responsibilities- Provide technical support and troubleshooting for our in-house developed applications
- Work closely with implementation teams to create customer handovers and onboard them into the support system
- Collaborate with software development teams to troubleshoot and resolve more complicated issues
- Develop and maintain knowledge of our applications and systems
- Provide training and support to other team members as needed
- At least 3 years of experience in a software as a service position
- Strong technical skills, including SQL and software support
- Excellent problem-solving and analytical skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- 25 days holiday + bank holidays
- Employer Contribution pension scheme
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced technical professional looking for a new challenge, please submit your application.
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