Application Support Specialist
1 month ago
We are seeking a skilled and flexible ERP system support specialist to join our global manufacturing and engineering firm. As a key member of our IT department, you will provide technical support to end-users on our industry-specific ERP system.
Key Responsibilities:
- Provide training on the full operation of our company software and internal systems
- Troubleshoot end-user and data issues
- Develop a deep understanding of business flows and data flow through our ERP system
- Document user procedures and manuals for end-user support specific to department/function
Requirements:
- Flexible and adaptable approach to work
- Strong problem-solving and analytical skills
- Ability to communicate effectively with technical and non-technical stakeholders
- Desirable: ability to write SQL queries to troubleshoot issues
- Self-management skills, as the IT manager is based in the US
What We Offer:
A fast-paced and dynamic work environment, with opportunities for professional growth and development. Full training will be provided on our bespoke ERP system, and a full driving license is required for occasional travel to different sites.
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