Application Support Specialist

1 month ago


Sheffield, Sheffield, United Kingdom Interface Recruitment UK Full time
ERP Support Specialist Opportunity

We are seeking a skilled and flexible ERP system support specialist to join our global manufacturing and engineering firm. As a key member of our IT department, you will provide technical support to end-users on our industry-specific ERP system.

Key Responsibilities:

  • Provide training on the full operation of our company software and internal systems
  • Troubleshoot end-user and data issues
  • Develop a deep understanding of business flows and data flow through our ERP system
  • Document user procedures and manuals for end-user support specific to department/function

Requirements:

  • Flexible and adaptable approach to work
  • Strong problem-solving and analytical skills
  • Ability to communicate effectively with technical and non-technical stakeholders
  • Desirable: ability to write SQL queries to troubleshoot issues
  • Self-management skills, as the IT manager is based in the US

What We Offer:

A fast-paced and dynamic work environment, with opportunities for professional growth and development. Full training will be provided on our bespoke ERP system, and a full driving license is required for occasional travel to different sites.


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