Electronic Gaming Host
2 hours ago
Job Title: Electronic Gaming Host
Job Summary:
Grosvenor Casino, Glasgow Merchant City is seeking a skilled Electronic Gaming Host to join our team. As an Electronic Gaming Host, you will be the face of our business, greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for.
Key Responsibilities:
- Get to know your regular customers and their playing style and preferences, ensuring you tailor the experience to their needs
- Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
- Work with your colleagues to provide efficient and dynamic service across leisure, food, and beverage
- Ensure you keep your customers informed of the latest developments in electronic gaming and in our online offer, with the intention of them becoming members of Grosvenor online
- Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety, and always promote and champion safer gambling
Requirements:
- Positive attitude
- Experience of working successfully in a hospitality role
- Knowledge of and passion for electronic gaming
- Fanatical about delivering unrivalled customer experience
- Ability to collaborate with the wider business
- Sound communication skills
- Comfortable with change and ability to embrace new ways of working
Additional Information:
40hr full time contract
paid breaks/tips/paid holiday
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