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Junior Operations Coordinator

2 months ago

Basingstoke, Hampshire, United Kingdom Turtle Beach Full time

About Turtle Beach Corporation

Turtle Beach Corporation is a leading gaming accessory provider, renowned for designing top-selling gaming headsets, game controllers, and simulation accessories. The company's commitment to innovation, customer support, and a broad range of products has made it a fan-favorite brand and market leader in console gaming audio for over a decade.

Our Values

Turtle Beach believes in the importance of diversity in the workplace, creating an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness.

Job Summary

We are seeking a highly skilled Junior Operations Coordinator to join our team. The successful candidate will be responsible for:

  • Analyzing container/vessel docking dates to ensure efficient operations
  • Updating stock holdings across multiple virtual warehouses with inbound and replenishments
  • Monitoring the flow of B2C orders to optimize logistics
  • Consolidating orders to maximize freight efficiency
  • Overseeing the order tracking process to ensure timely delivery
  • Logging and handling customer complaints, providing timely responses and updates
  • Assisting the Operations Manager with projects as needed
  • Utilizing strong MS Office skills, particularly Excel, to drive business results

Requirements

The ideal candidate will possess excellent analytical and problem-solving skills, with the ability to work in a fast-paced environment. Strong communication and organizational skills are essential, as well as proficiency in MS Office, particularly Excel.