Customer Service Representative

2 days ago


Upper Hellesdon, United Kingdom Anglian Home Improvements Full time
{"title": "Customer Service Advisor", "description": "Deliver Exceptional Customer Experiences

We are seeking a dedicated and enthusiastic Customer Service Advisor to join our growing team. As a key member of our customer service team, you will play a pivotal role in ensuring our customers receive top-notch service.

Key Responsibilities:
  • Customer Interaction: Engage with customers via various channels, including phone, email, and live chat, to address inquiries, resolve issues, and provide assistance.
  • Problem Solving: Analyze customer concerns and proactively identify solutions, demonstrating excellent problem-solving skills to enhance customer satisfaction.
  • Product Knowledge: Develop a deep understanding of our products and services to effectively guide customers through their queries and provide accurate information.
  • Communication Skills: Exhibit outstanding communication skills, both written and verbal, to convey information clearly and professionally.
  • Team Collaboration: Collaborate with colleagues to share insights, contribute to a positive team environment, and collectively achieve service excellence.
Qualifications:
  • Previous Experience: Previous experience in a customer service role is preferred but not mandatory.
  • Communication Skills: Strong communication skills and the ability to empathize with customers.
  • Problem-Solving Aptitude: Problem-solving aptitude and the capacity to think on your feet.
  • Organizational Skills: Excellent organizational skills and attention to detail.
  • Positive Attitude: A positive attitude and a commitment to delivering exceptional customer service.
Why Join Us:
  • Competitive Benefits: 31 days holiday, increasing to 33 days after 2 year's service.
  • Well-being Benefits: Well-being benefits such as your birthday off annually, discounted gym memberships, 24hr remote access to a doctor and on-line fitness classes.
  • Internal Incentives: Frequent internal Call Centre incentives and rewards.
  • Volunteer Time: Paid time off annually to volunteer.
  • Discounts and Perks: A wide variety of retail, cinema, theatre, food shopping, eating in and out discounts and freebies.
  • Staff Purchase Scheme: Discounted staff purchase scheme.

If you are ready to embark on a rewarding career in customer service and believe you have what it takes to excel in this role, we want to hear from you. Apply today and take the first step towards a fulfilling career as a Customer Service Advisor.

", "lang_code": "en-US"}

  • Upper Hellesdon, United Kingdom Anglian Home Improvements Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Service Advisor to join our team at Anglian Home Improvements. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Customer Interaction: Engage with...


  • Upper Hellesdon, United Kingdom Anglian Home Improvements Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Service Advisor to join our team at Anglian Home Improvements. As a key member of our customer-facing team, you will play a vital role in delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Customer Interaction: Engage with...


  • Hellesdon, United Kingdom Morson Talent Full time

    Are you passionate about delivering exceptional customer service? Do you want to join an expanding, dynamic, fun, and professional team? We are looking for enthusiastic and customer centric individuals to join our client, Ingram Micro, as an Inbound Customer Service Representatives. By Providing a superior experience for customers which is key, as you...


  • Hellesdon, United Kingdom Morson Talent Full time

    Are you passionate about delivering exceptional customer service? Do you want to join an expanding, dynamic, fun, and professional team? We are looking for enthusiastic and customer centric individuals to join our client, Ingram Micro, as an Inbound Customer Service Representatives. By Providing a superior experience for customers which is key, as you will...


  • Hellesdon, United Kingdom Service Service Full time

    Job Title: Sales AgentJob Type: Full-timeIndustry: Service IndustryJob Description:We are seeking a highly motivated and results-driven Sales Agent to join our team at Service Service. As a Sales Agent, you will be responsible for generating new business opportunities and building strong relationships with our customers.Key Responsibilities:Make outbound...


  • Hellesdon, United Kingdom Service Service Full time

    Job Title: Sales AgentJob Type: Full-timeIndustry: Service IndustryJob Description:We are seeking a highly motivated and results-driven Sales Agent to join our team at Service Service. As a Sales Agent, you will be responsible for generating new business opportunities and building strong relationships with our customers.Key Responsibilities:Make outbound...


  • Hellesdon, United Kingdom Service Service Full time

    Unlock Your Earning PotentialAre you a motivated and enthusiastic individual looking for a challenging role in sales? Do you have excellent communication skills and a passion for delivering exceptional customer service? We are seeking a talented Sales Agent to join our team at Service Service, a leading provider of eco home improvements and renewable energy...


  • Hellesdon, United Kingdom Service Service Full time

    Unlock Your Earning PotentialAre you a motivated and enthusiastic individual looking for a challenging role in sales? Do you have excellent communication skills and a passion for delivering exceptional customer service? We are seeking a talented Sales Agent to join our team at Service Service, a leading provider of eco home improvements and renewable energy...


  • Hellesdon, United Kingdom LIBRA RECRUITMENT Full time

    About the RoleWe are seeking a highly motivated and customer-focused Call Centre Agent to join our team at Libra Recruitment. As a Call Centre Agent, you will be responsible for qualifying inbound leads on behalf of our clients across the UK.Key ResponsibilitiesQualify inbound leads via telephoneProvide excellent customer service and maintain a confident...


  • Hellesdon, United Kingdom LIBRA RECRUITMENT Full time

    About the RoleWe are seeking a highly motivated and customer-focused Call Centre Agent to join our team at Libra Recruitment. As a Call Centre Agent, you will be responsible for qualifying inbound leads on behalf of our clients across the UK.Key ResponsibilitiesQualify inbound leads via telephoneProvide excellent customer service and maintain a confident...


  • Upper Norwood, United Kingdom Lidl Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer...


  • Upper Norwood, United Kingdom Lidl Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales and customer...


  • Upper Colwall, Herefordshire, United Kingdom Lidl Full time

    {"title": "Customer Assistant", "description": "Join Our TeamWe're looking for a Customer Assistant to join our team at Lidl. As a Customer Assistant, you'll be the face of our store, providing excellent customer service and ensuring that every customer receives the service they deserve.Key ResponsibilitiesProvide exceptional customer service, answering...


  • Upper Colwall, Herefordshire, United Kingdom Lidl Full time

    {"title": "Customer Assistant", "description": "Join Our TeamWe're looking for a Customer Assistant to join our team at Lidl. As a Customer Assistant, you'll be the face of our store, providing excellent customer service and ensuring that every customer receives the service they deserve.Key ResponsibilitiesProvide exceptional customer service, answering...


  • Upper Poppleton, York City, United Kingdom Berkmann Wine Cellars Full time

    {"title": "Customer Service Executive", "description": "About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Executive. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving,...


  • Upper Poppleton, York City, United Kingdom Berkmann Wine Cellars Full time

    {"title": "Customer Service Executive", "description": "About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Executive. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving,...


  • Upper Colwall, Herefordshire, United Kingdom Lidl Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...


  • Upper Poppleton, York City, United Kingdom Berkmann Wine Cellars Full time

    About the RoleWe are a leading wine importer and distributor, proud to be a family-owned and family-run business in the UK. Our expertise in premium wine sales has grown significantly since 1964, and we continue to expand our award-winning portfolio.We are seeking a highly skilled Customer Service Executive to join our team in our office based in Upper...


  • Upper Poppleton, York City, United Kingdom Berkmann Wine Cellars Full time

    About the RoleWe are a leading wine importer and distributor, proud to be a family-owned and family-run business in the UK. Our expertise in premium wine sales has grown significantly since 1964, and we continue to expand our award-winning portfolio.We are seeking a highly skilled Customer Service Executive to join our team in our office based in Upper...


  • Upper Poppleton, York City, United Kingdom Berkmann Wine Cellars Full time

    Customer Service Executive Position AvailableWe are a leading wine importer and distributor, seeking a highly skilled Customer Service Executive to join our team at Berkmann Wine Cellars. Our company has been a prominent player in the UK wine market since 1964, with a strong reputation for quality and customer satisfaction.About the Role:Provide exceptional...