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Sales Support Coordinator

2 months ago


Harlow, Essex, United Kingdom Mosaic Recruitment Ltd., Full time
Sales Support Administrator

We are seeking a highly organized and detail-oriented Sales Support Administrator to join our team in Harlow. As a key coordinator and administrator for our telephone sales team, you will be responsible for providing exceptional support and ensuring the smooth operation of our sales processes.

Key Responsibilities:
  • Update customers with estimated time of arrival of goods and follow up with courtesy calls once delivered
  • Update quote, order, and delivery logs
  • Assist with incoming call enquiries and manage outstanding orders and allocation of stock
  • Liaise with internal customers on warranty claims, spares enquiries, and other customer communications
  • Responsible for day-to-day office administration, chasing ongoing projects, and keeping systems up to date
  • Team co-ordinating and assisting and supporting the Sales team with any overflow of work
Requirements:
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong attention to detail and ability to maintain accurate records
  • Proficient in database management and customer communication
  • Ability to work independently and as part of a team

This is a fantastic opportunity to join a growing company with a friendly and supportive team. If you are a motivated and organized individual with excellent communication skills, we would love to hear from you.