Customer and Trade Manager

7 days ago


Cheltenham, Gloucestershire, United Kingdom Sainsbury's Supermarkets Ltd Full time
Job Summary

We are seeking a highly skilled and motivated Customer and Trade Manager to join our team at Sainsbury's Supermarkets Ltd. As a key member of our retail management team, you will be responsible for leading and managing a team of colleagues to deliver exceptional customer service and drive sales growth in our convenience stores.

Key Responsibilities
  • Shift Management: Run the shift during the day, managing your team's performance and time, demonstrating a decisive, organized, and inclusive approach.
  • Team Leadership: Lead and motivate your team to achieve sales targets and provide excellent customer service.
  • Inventory Management: Plan and manage inventory levels to ensure that essential products are available for customers.
  • Customer Service: Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
What We Offer
  • Competitive Salary: Salary will be dependent upon your experience as well as the store size, complexity, and location.
  • Flexible Working Hours: You will have the opportunity to work your hours flexibly over 4 days.
  • Employee Benefits: Generous holiday entitlement, maternity and paternity leave, pension scheme, and access to wellbeing support.
  • Professional Development: Clear induction and orientation, training plan specific to your needs, and opportunities for career progression.
About Us

Sainsbury's Supermarkets Ltd is a leading retail company with a strong commitment to customer service and community involvement. We offer a dynamic and supportive work environment, with opportunities for career growth and development.



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