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Branch Support Specialist

2 months ago


Cheltenham, Gloucestershire, United Kingdom Williams Trade Supplies Full time

Position Overview: We are seeking a dedicated Branch Assistant to become a vital member of our team at Williams Trade Supplies. This dynamic role involves engaging with customers both at the trade counter and via phone, managing deliveries, and supporting warehouse operations to maintain our high standards of customer satisfaction.

Key Responsibilities:

  • Assist customers at the trade counter and respond to inquiries
  • Prepare and process quotations
  • Ensure the branch and warehouse are well-maintained, including stock management and cleanliness
  • Receive, verify, and organize incoming shipments
  • Accurately assemble orders for delivery
  • Conduct local deliveries as required
  • Support general tasks as assigned by the Branch Manager and their assistant

Candidate Requirements:

  • Exceptional customer service abilities
  • Strong communication skills
  • Adaptable and willing to take on various tasks
  • Team-oriented with a positive attitude
  • Ambitious and eager to learn
  • Possess a valid UK driving license

What We Offer:

  • Competitive salary up to £15,650 PA
  • 25-hour work week
  • 33 days of annual leave (pro-rata)
  • Personalized training and development opportunities
  • Comprehensive private medical insurance for your family
  • Access to a discounted shopping platform
  • Reduced gym membership rates
  • Contributory pension plan
  • Employee discounts on our products
  • 24/7 Employee Assistance Programme
  • Life Assurance coverage
  • Car leasing and cycle-to-work initiatives

Join us and be part of a company recognized for five consecutive years in the Top 100 Best Companies to Work For.