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Trade Counter Support Specialist

2 months ago


Cheltenham, Gloucestershire, United Kingdom Williams Trade Supplies Full time

Position Overview: We are seeking a dedicated Branch Assistant to become an integral part of our team at Williams Trade Supplies. This dynamic role involves engaging with customers both at the trade counter and via phone, managing deliveries, and supporting warehouse operations to maintain our high standards of customer service.

Key Responsibilities:

  • Assist customers at the trade counter and respond to inquiries
  • Prepare and process quotations
  • Ensure the branch and warehouse are well-maintained, including stock management and cleanliness
  • Receive, verify, and organize incoming inventory
  • Accurately assemble orders for delivery
  • Conduct local deliveries
  • Support general tasks as assigned by the Branch Manager and their assistant

Candidate Requirements:

  • Exceptional customer service abilities
  • Strong communication skills
  • Adaptable and flexible in handling various tasks
  • A proactive team player who contributes positively
  • Ambitious with a desire for personal growth and learning
  • Possess a valid UK driving license

What We Offer:

  • Competitive salary up to £15,650 PA
  • 25-hour work week
  • 33 days of annual leave (pro-rata)
  • Tailored training and development opportunities
  • Comprehensive private medical insurance for your family
  • Access to a discounted shopping platform
  • Reduced gym membership rates
  • Contributory pension plan
  • Employee discounts on our products
  • 24/7 Employee Assistance Programme
  • Life Assurance coverage
  • Car leasing and cycle-to-work schemes

Join us and be part of a company recognized for five consecutive years on the Top 100 Best Companies to Work For.