**Trade and Category Manager**

7 days ago

Cheltenham, Gloucestershire, United Kingdom Creed Foodservice Full time
About Creed Foodservice

We are a family-owned business with a strong ambition to grow within the industry. Our company delivers a wide range of multi-temperature food products to caterers across the country from our offices in various locations. We are proud of our role in supporting our local community and are committed to creating a great place to work.

Job Summary

This role will be responsible for achieving commercial terms targets and marketing execution with an agreed supplier portfolio. The successful candidate will take ownership of the full product life cycle within designated categories to achieve range and financial targets while aligning to the business needs and customer demand.

Key Responsibilities
  • Supplier and Product Management
    • Manage supplier relationships and category management for designated categories and agreed supplier portfolio.
    • Deliver and track supplier commercial revenues effectively.
    • Source new products in line with the internal business strategy and external customer retention and development strategy.
    • Manage price, range reviews, competitor analysis, market updates, commodity tracking, and reporting.
    • Support the business with slow-moving and short-dated products by working with suppliers to create an exit strategy.
    • Maintain a broad understanding of owned categories stock holding and risk at all times.
    • Keep up to date with changes to product regulatory compliance and suggest and implement actions to maintain regulatory compliance.
    • Facilitate solutions to industry challenges and changes across relevant categories.
    • Ensure accuracy of supplier billing and minimize queries from Finance.
    • Regular product benchmarking via product comparison process.
    • Competitor analysis and market updates across product range, execution, and customer offering.
  • Internal Stakeholder Management
    • Liaise closely with Marketing to ensure Trading strategy dovetails with Channel & Consumer insight.
    • Maximize potential margins through product swaps and suggested alternatives through developing and nurturing effective relationships with the Sales Team.
    • Present proactive plans and Category insight to internal and external customers of all levels.
    • Provide clear management of expectations and definition of timescales to internal customers.
    • Liaise with the Supply Chain team to ensure continuity of supply.
    • Share best practice, supplier, and range information with Country Range Head Office and Member counterparts.
    Requirements
    • Essential Skills and Experience
      • Highly self-motivated to achieve agreed goals, able to work efficiently and independently within time constraints.
      • An organized and methodical approach to work and prioritization that ensures the achievement of deadlines.
      • A good understanding of key metrics that impact the commercial revenues including Overider, Marketing income & Product Rebates.
      • A strong understanding of the Foodservice marketplace.
      • Experience managing relationships across the product supply chain.
      • Experienced and confident delivering presentations.
      • Excellent communication, interpersonal, and relationship-building skills.
      • Strong Numeracy skills and GCSE grade C(4) or equivalent as a minimum.
      • Proficient in MS Office, particularly Excel, and ideally with experience using Office 365, Teams, and Sharepoint.
      • FMCG Product knowledge ideally gained from within one of the out-of-home channels.
      • Experience managing the Product Lifecycle; List, Launch, Review, De-list.
      • Experience collating, tracking, managing, and reporting on personal revenue targets accurately.
      • Experience working as part of a team within an office environment.
      • An understanding of product allergens, nutritional information, and government food legislation (Sugar Tax, HFSS Etc).
    • Desirable Skills and Experience
      • Experience working within Food, FMCG, or other commercially related industry.
      • Experience managing a supplier or customer portfolio.
      • A good understanding of traditional and digital marketing execution including print and digital advertising and E-Commerce.
      • A good understanding of the sales process and customer management processes for large, complex, or national accounts.
      What We Offer
      • Competitive salary and comprehensive benefits package.
      • Training and development and career progression opportunities.
      • Recognition for doing a great job and going the extra mile from customers, your department, and the rest of the business.
      • Respect and support from your team, supervisors, and managers.
      • 33 Days of annual leave per year.
      • Life insurance for 2 times your annual salary.
      • Employee discount on purchases and regular special offers for staff.
      • Access to an online discount portal, providing discounts for gyms, the cinema, supermarkets, high street retailers, cashback for changing your electricity supplier, and much more helping you to save money on purchases that you would ordinarily make.
      • Employee assistance programme that offers confidential support and advice which includes free access to legal advice, wellness programmes, and much more.
      • Auto-Enrolment Pension Scheme.

We are also a Living Wage Foundation accredited employer.

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