Second Line IT Support Specialist

4 days ago


Abingdon, Oxfordshire, United Kingdom Class Technology Solutions Ltd Full time
Job Overview

We are seeking a highly skilled Second Line IT Support Engineer to join our team at Class Technology Solutions Ltd. As a key member of our technical support team, you will be responsible for providing expert technical assistance to our clients.

Key Responsibilities:

  • Provide timely and effective technical support to clients via phone, email, and remote desktop connections.
  • Diagnose and resolve complex technical issues related to hardware, software, and network infrastructure.
  • Collaborate with internal teams to ensure seamless delivery of technical services.
  • Stay up-to-date with the latest technology trends and advancements to provide innovative solutions to clients.

Requirements:

  • Strong technical knowledge of IT systems, networks, and software applications.
  • Excellent problem-solving and communication skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • High school diploma or equivalent required; degree in Computer Science or related field preferred.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

Disclaimer:

Applicant must have the right to work in the UK, no sponsorship available.



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