Operations Administration Manager

4 weeks ago


High Wycombe, Buckinghamshire, United Kingdom 1st Choice Staff Recruitment Full time £12

We are seeking a dedicated and articulate individual with strong communication skills and meticulous attention to detail to join our team at 1st Choice Staff Recruitment as a Business Operations Admin Manager.

This pivotal role is essential for ensuring the efficient management of all processes related to the operational lifecycle.


Compensation:
£12 per hour
Work Schedule: 35 hours per week - Monday to Friday, 9am - 5pm

The responsibilities include data management, client relations, monitoring, tracking inquiries, and fostering positive relationships with stakeholders such as partners and external organizations.

Key Responsibilities:

  • Act as the primary contact for all inquiries from prospective clients, both verbally and in writing.
  • Oversee the administration of applications for various programs, ensuring all necessary documentation is completed for each applicant.
  • Ensure the accuracy of information presented on the organization's website in relation to operational processes.
  • Utilize various software systems to document and advance applications.
  • Maintain up-to-date knowledge of relevant regulations and compliance standards.
  • Provide support during staff absences.
  • Accurate data entry and management.
  • Assist in the administration of events and courses, including preparation of materials, room bookings, and technical setups.

Skills and Qualifications:

  • Proficient in IT, particularly with Microsoft Office Suite, Teams, Zoom, and other digital platforms.
  • Excellent customer service abilities with a friendly and professional telephone demeanor.
  • Understanding and commitment to equality and diversity in a multicultural environment.
  • Prior experience in an educational setting or knowledge of compliance in initial training programs is advantageous.

Benefits:

  • Flexible working arrangements.
  • Approximately 26 days of annual leave plus statutory holidays.
  • Participation in the Aviva Pension Scheme.
  • Complimentary parking.
  • Significant opportunities for professional growth and development.

1st Choice Staff Recruitment is an equal opportunities employer and operates as both an Employment Agency and Business.



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