Operations Administration Manager
4 weeks ago
We are seeking a dedicated and articulate individual with strong communication skills and meticulous attention to detail to join our team at 1st Choice Staff Recruitment as a Business Operations Admin Manager.
This pivotal role is essential for ensuring the efficient management of all processes related to the operational lifecycle.
Compensation:
£12 per hour
Work Schedule: 35 hours per week - Monday to Friday, 9am - 5pm
The responsibilities include data management, client relations, monitoring, tracking inquiries, and fostering positive relationships with stakeholders such as partners and external organizations.
Key Responsibilities:
- Act as the primary contact for all inquiries from prospective clients, both verbally and in writing.
- Oversee the administration of applications for various programs, ensuring all necessary documentation is completed for each applicant.
- Ensure the accuracy of information presented on the organization's website in relation to operational processes.
- Utilize various software systems to document and advance applications.
- Maintain up-to-date knowledge of relevant regulations and compliance standards.
- Provide support during staff absences.
- Accurate data entry and management.
- Assist in the administration of events and courses, including preparation of materials, room bookings, and technical setups.
Skills and Qualifications:
- Proficient in IT, particularly with Microsoft Office Suite, Teams, Zoom, and other digital platforms.
- Excellent customer service abilities with a friendly and professional telephone demeanor.
- Understanding and commitment to equality and diversity in a multicultural environment.
- Prior experience in an educational setting or knowledge of compliance in initial training programs is advantageous.
Benefits:
- Flexible working arrangements.
- Approximately 26 days of annual leave plus statutory holidays.
- Participation in the Aviva Pension Scheme.
- Complimentary parking.
- Significant opportunities for professional growth and development.
1st Choice Staff Recruitment is an equal opportunities employer and operates as both an Employment Agency and Business.
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