Operations Management Associate

4 weeks ago


High Wycombe, Buckinghamshire, United Kingdom GradBay Full time

About GradBay

GradBay is a dynamic and innovative agency that prides itself on creating insightful and imaginative retail solutions. Our expertise ranges from large flagship projects to tailored executions, ensuring we cater to a variety of client needs. We are recognized for our comprehensive approach, offering services that encompass design, production, installation, and fulfillment.

Position Overview

Primary Responsibilities

  • Become a vital member of our Installation and Maintenance Operations Team, contributing to the effective management of daily operational tasks.
  • Collaborate with various internal teams, installation personnel, and external logistics providers to ensure project adherence and compliance.
  • Review, process, and manage compliance documentation resulting from client retail fixture installations.
  • Address and resolve any compliance challenges that may arise during the installation process.
  • Oversee administrative tasks related to our installers, including hotel bookings, parking fine management, and processing requests.
  • Plan and coordinate airport booking systems through both phone and email communications, ensuring timely submission of airport pass applications.
  • Assist in the resource allocation and scheduling of installation teams.
  • Support installers by preparing necessary stock for a variety of installation projects.
  • Engage in professional development to enhance skills as a Business Administrator, with the potential for advancement within the team.

Candidate Profile

Key Attributes:

The ideal candidate will be approachable, adaptable, and enthusiastic. You should thrive in a collaborative environment while also possessing the initiative to drive projects independently. Building strong relationships with colleagues and stakeholders is essential. A positive attitude and a commitment to problem-solving are crucial, as is the ability to manage stress effectively and maintain curiosity within our supportive agency culture.

Required Skills

  • Proficiency in computer applications, particularly spreadsheets and email communication.
  • A strong desire to learn and grow within our organization.
  • Meticulous attention to detail.
  • Professional demeanor in a fast-paced work environment.
  • Previous experience in administrative roles within structured organizations.


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