Parking Operations Support Specialist

3 weeks ago


Derby, Derby, United Kingdom East Midlands airport Full time
Overview

Parking Operations Support Specialist – East Midlands Airport

  • Annual Salary: £26,280
  • Employment Type: Full Time - Permanent
  • Working Hours: 42 hours - Day and Night Shifts
Position Details

As our organization expands and passenger traffic increases, we are seeking dedicated individuals to join the Parking Operations team at East Midlands Airport. We are in search of exceptional talent to assist us in our commitment to providing 'seamless travel' experiences for our customers. Ideal candidates will possess outstanding customer service abilities, a readiness to work outdoors in varying weather conditions, and a genuine enthusiasm for vehicles. The successful applicant will collaborate with a skilled team managing 170,000 vehicle movements and overseeing 15,000 parking spaces.

In this dynamic position, your responsibilities will include:

  • Managing the parking and movement of diverse vehicles, ranging from compact cars to luxury models.
  • Serving as the representative of our landside operations, engaging with passengers at parking barriers and sharing your extensive knowledge of the airport.
  • Being the welcoming face of our meet and greet service.
  • Utilizing our parking management systems and specialized equipment.
  • Demonstrating a commitment to working in all weather conditions to ensure a smooth travel experience at all times.

Key Qualifications for Success

The ideal candidate will be a cautious and skilled driver with a manual UK Driving License held for a minimum of 2 years, and no more than 3 penalty points. Additionally, you should:

  • Enjoy interacting with a diverse range of individuals, possess strong customer service skills, and have a genuine desire to provide outstanding service to our clientele.
  • Have basic computer proficiency, as experience with computer systems is essential for this role.
  • Be willing to work flexibly and effectively in outdoor conditions, as we operate 24/7.
  • Have a passion for automobiles; if you appreciate all things automotive, you will understand the significance of caring for our customers' vehicles and be comfortable driving both manual and automatic transmissions.


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