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Clinical Services Operations Manager

3 months ago

Bradford, Bradford, United Kingdom Bradford Teaching Hospitals NHS Foundation Trust Full time

Job Overview

We are seeking a dedicated and experienced individual to take on the role of Service Manager within our Musculo-skeletal, Breast, Plastic and Therapies Clinical Service Unit (CSU). This position is ideal for someone who is committed to collaborating with specialty leads, clinical staff, nursing teams, and senior administrators to ensure the provision of safe, effective, and timely care while supporting our financial, strategic, and operational goals.

Key Responsibilities

The successful candidate will be responsible for:

  • Providing operational leadership and support across various specialties.
  • Overseeing the performance and development of administrative and clerical personnel.
  • Ensuring that services are delivered within budget and adhere to established quality standards.
  • Contributing to the strategic development of services to meet patient needs and adapt to changing demands.
  • Collaborating with CSU staff and senior management to achieve CSU and Trust-wide objectives.

About Our Organization

At Bradford Teaching Hospitals, we are dedicated to delivering exceptional care to the communities we serve. We are eager to connect with individuals who share our commitment to providing high-quality patient care.

As a prominent teaching hospital trust, we are at the forefront of research, education, and development, equipped with a state-of-the-art simulation and skills training center.

We offer significant opportunities for career advancement, supported by substantial investments aimed at enhancing patient care. Our facilities include a modern neonatal suite, an advanced intensive care unit, a newly renovated A&E department, and a welcoming atrium for staff and visitors.

Candidate Profile

Essential Qualifications

  • Proven experience in middle management.
  • Background in managing multi-disciplinary teams with formal management training.
  • Demonstrated operational management experience in a multi-professional setting.
  • Experience in people management, including recruitment, retention, and performance management.
  • Familiarity with budget management and cost-saving initiatives.
  • Strong analytical skills for complex information analysis to inform business and workforce decisions.
  • Experience in operational and strategic planning, including project development and change management.

Desirable Qualifications

  • Experience in a complex, publicly regulated organization.
  • NHS management experience with a focus on patient pathways and governance assurance.

Skills Required

  • Strong negotiation and influencing skills.
  • Effective leadership and teamwork abilities.
  • Capacity to work under pressure and take direction.
  • Ability to manage clinical and business risks with actionable plans.
  • Proficiency in data analysis and report generation.

Knowledge Requirements

  • Understanding of Information Governance and Confidentiality.
  • Knowledge of the NHS and healthcare systems.
  • Familiarity with financial and commissioning frameworks.
  • Insight into workforce planning and business case development.

Educational Background

  • Degree-level education or equivalent experience.
  • Evidence of ongoing professional development.