Clinical Operations Director

2 weeks ago


Bradford, Bradford, United Kingdom Compass Associates Full time
Clinical Operations Manager

Compass Associates Ltd is seeking a highly motivated Clinical Operations Manager to join their senior leadership team. As a key member of the team, you will play a critical role in overseeing the delivery of clinical pharmacy services, providing strategic leadership, and ensuring compliance with all relevant governance frameworks.

Key Responsibilities:

  • Oversee the day-to-day clinical operations, ensuring that all clinical and non-clinical staff meet and exceed regulatory standards.
  • Lead, manage, and develop clinical staff, ensuring their performance and growth align with business targets.
  • Collaborate with clients, stakeholders, and senior leadership, maintaining excellent relationships and responding to queries in a timely manner.
  • Drive service development and innovation, continuously improving the quality and scope of services provided.
  • Ensure compliance with governance and regulatory frameworks, conducting risk assessments and monitoring staff competencies.
  • Manage operational processes including rota management, staff cover, performance reviews, and service audits.
  • Analyse clinical/non-clinical data, creating reports and dashboards for senior leadership and board review.
  • Support business planning and service development to contribute to the company's long-term success.
  • Stay up to date with industry trends, and attend conferences as needed.

Requirements:

  • Registered Clinical Pharmacist, Nurse Practitioner or Practice Manager with a minimum of 2 years experience in primary care.
  • Registered with the GPhC (General Pharmaceutical Council) or NMC (Nursing and Midwifery Council) with good standing.
  • Proven leadership and management experience in clinical operations, preferably within a primary care setting.
  • Strong understanding of the Primary Care Network (PCN) Directed Enhanced Service (DES), General Medical Services (GMS), and Alternative Provider Medical Services (APMS).
  • Excellent communication skills, with the ability to manage client relationships and team performance effectively.

Benefits:

  • 25 days annual leave plus bank holidays
  • Pension Scheme
  • Loyalty Benefit Package
  • Flexible working
  • Uncapped annual bonus
  • Access over 100 reloadable discounts cards, cinema discounts, gym memberships and more
  • Specialised training to help you thrive in your career


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