Residential Lettings Assistant

3 days ago


Willenhall, Walsall, United Kingdom AMR - Specialist Property Recruiters Full time

We are seeking an experienced Lettings Accounts Assistant to join our team at AMR - Specialist Property Recruiters. This is a fantastic opportunity to work with one of The Black County's most highly regarded, successful and established Estate and Letting Agents.

The successful candidate will support the Lettings Accounts team in managing a portfolio of residential properties, ensuring the smooth running of the financial aspects of our property management operations.

Key Responsibilities:

  • Manage client accounts and process payments
  • Provide excellent customer service to landlords and tenants
  • Financial Administration, including reconciling payments and managing arrears
  • Monitor rent payments and manage maintenance invoices
  • Collect property information and create invoices
  • Split and allocate deposit payments on required systems
  • Handle enquiries from landlords and tenants and resolve disputes or issues promptly and professionally
  • Send landlord owner statements and payment advice statements
  • Negotiate changes in rent due dates with tenants and landlords

Tenancy Management:

  • Set up new tenancies and manage existing ones
  • Discuss serving notice and prices with landlords for tenants in arrears

This is a great opportunity to work with a professional and established company that values staff retention and has a reputation for excellence in the industry.



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