Quality Assurance Coordinator

3 weeks ago

London, Greater London, United Kingdom Marie Curie Full time

Position Overview

We are seeking a dedicated Quality Assurance Coordinator to join our esteemed quality assurance team on a fixed-term contract. This role is pivotal in guaranteeing that our services deliver safe, high-quality, and clinically effective care, while ensuring an exceptional experience for both patients and their caregivers.

Key Responsibilities

As a Quality Assurance Coordinator, you will be responsible for a variety of tasks that support the Nursing and Quality team. Your contributions will be essential in promoting good governance and facilitating organizational learning and improvement.

Your primary responsibilities will include:

  • Collecting and uploading data from diverse sources, including benchmarking, clinical audits, complaints, incidents, and compliance metrics.
  • Assisting in the preparation of critical reports and documents that assure stakeholders of the quality of care provided.
  • Supporting clinical teams in executing quality initiatives by maintaining accurate incident records and providing necessary data and analysis.
  • Proactively managing and distributing relevant information and records.
  • Assisting the Associate Directors and Head of Patient and Carer Experience with their workload.
  • Providing administrative support for committees and key working groups, ensuring accurate documentation of discussions and actions.
  • Acting as the administrator for Nursing and Quality databases, offering training and support to staff, and generating regular reports.
  • Maintaining the Nursing and Quality SharePoint site.
  • Supporting various administrative tasks, including scheduling meetings, organizing training events, and coordinating travel arrangements.
  • Fostering strong working relationships with members of the Nursing and Quality Directorate and other collaborating teams.

Qualifications and Skills

We are looking for candidates who possess:

  • Strong interpersonal skills with a collaborative approach to teamwork.
  • Excellent written and verbal communication abilities, capable of conveying complex information clearly.
  • Effective time management skills, a positive attitude, and the ability to prioritize multiple tasks under tight deadlines.
  • Experience in office or team administration.
  • Proficiency in working with IT databases and systems, including Microsoft Office for report and presentation creation.

Benefits

In return for your expertise, we offer:

  • Competitive salary range.
  • Generous annual leave entitlement plus public holidays.
  • Participation in the Group Personal Pension Scheme.
  • Access to season ticket loans and various loan schemes.
  • Opportunities for continuous professional development through industry-leading training programs.
  • Employee Assistance Programme for additional support.
  • Flexible working arrangements to promote a healthy work-life balance.

Commitment to Diversity

We are committed to fostering an inclusive and equitable workplace where diverse perspectives and experiences are valued. We welcome candidates from all backgrounds to contribute their talents to our mission.

Safeguarding Commitment

We take safeguarding seriously and ensure that all individuals joining our organization are suitable for their roles and committed to protecting those we serve.

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