Retail Sales Consultant

3 weeks ago

Shrewsbury, Shropshire, United Kingdom Moss Full time

About Us:

At Moss, we aspire to be recognized for our craftsmanship, expertise, and commitment to sustainability. Our mission is to provide exceptional styling for every occasion, catering to diverse customer needs beyond just formal events.

With over 170 years of tailoring expertise, we are dedicated to offering not just menswear, but a comprehensive wardrobe solution for all. Whether it's a rental outfit, everyday attire, or a bespoke creation, we are here to assist our customers in their style journey.

Role Overview:

As a Brand Ambassador, you will engage with a wide array of customers, promoting excellence in customer service. Your role will be pivotal in enhancing the in-store experience, ensuring that customers feel valued and encouraged to return. You will be proactive in identifying customer needs and providing tailored styling advice, contributing positively to store performance through your dedication and hard work.

Key Responsibilities:

  • Deliver an outstanding customer experience by adhering to the Moss Essential Steps of Service, ensuring that customer needs are prioritized through active engagement and personalized recommendations.
  • Maximize sales opportunities by striving for high productivity and contributing to business goals through every customer interaction.
  • Maintain comprehensive product knowledge across all services offered, including Hire, Custom Made, Retail, Alterations, and Ship from Store, to enhance the customer experience.
  • Identify external opportunities for improving store performance and enhancing customer service based on feedback.
  • Assist management with stockroom organization and back area maintenance, ensuring adherence to stock and cash control procedures.
  • Utilize the appointment platform effectively to manage customer interactions and ensure accurate record-keeping.

Qualifications for Success:

Technical Skills:

  • Basic understanding of product features and benefits available in-store.
  • Familiarity with POS systems, including cash handling and inventory management.

Personal Attributes:

  • Exemplifies the Moss aesthetic through personal style and presentation.
  • Demonstrates a commitment to self-improvement, resilience, and effective time management.
  • Possesses excellent communication skills to inspire and build meaningful relationships with both colleagues and customers.
  • Consistently reflects Moss's core values in daily tasks and interactions.

Rewards & Benefits:

  • Employee Discount: Enjoy a 70% discount across all stores.
  • Team Reward Pay Scheme: Benefit from a generous bonus scheme, offering up to 15% of your gross monthly salary.
  • Refer a Friend: Receive a £500 bonus for successful referrals.
  • Season Ticket Loan: Financial assistance for commuting.
  • Cycle to Work Scheme: Support for eco-friendly travel options.
  • Discounted Gym Membership: Promoting health and fitness.
  • Life Insurance: Providing peace of mind for employees.
  • Ongoing Development: Tailored career development opportunities from day one.
  • Access to Moss Learning: An online platform for skill enhancement.
  • Employee Hub: Convenient access to benefits, recognition, and company updates.
  • New Baby Gift: Celebrating significant personal milestones of employees.

For more insights into Moss, our culture, and our people, explore #LifeatMoss or TailorYourCareer on LinkedIn.

  • Sales Consultant

    6 days ago

    Shrewsbury, Shropshire, United Kingdom Arnold Clark. Full time

    Job Summary:We are seeking a highly motivated and customer-focused Sales Consultant to join our team at Arnold Clark. As a Sales Consultant, you will be responsible for helping our customers find the right car, building lasting relationships, and delivering exceptional customer service.Key Responsibilities:Assist customers in finding the perfect vehicle...

  • Retail Store Manager

    2 days ago

    Shrewsbury, Shropshire, United Kingdom Straightline Retail Recruitment Full time

    Job Opportunity: Retail Store Manager Salary: £55,000 - £60,000 + Bonus & Full Package Location: Shrewsbury The retail industry is a challenging and dynamic sector, and companies that have adapted to the changing landscape have thrived. This business is a prime example, maintaining its position in a growth market and driving innovation through various...

  • Retail Store Manager

    2 days ago

    Shrewsbury, Shropshire, United Kingdom Straightline Retail Recruitment Full time

    Job Opportunity: Retail Store Manager Salary: £55,000 - £60,000 + Bonus & Full Package Location: Shrewsbury The retail industry is a challenging and dynamic sector, and companies that have adapted to the changing landscape have thrived. This business is a prime example, maintaining its position in a growth market and driving innovation through various...

  • Retail Sales Associate

    2 days ago

    Shrewsbury, Shropshire, United Kingdom Superdrug Full time

    About UsAt Superdrug, we're passionate about delivering exceptional customer experiences and providing a wide range of health and beauty products. We're a dynamic and fast-paced retail environment that's always looking for talented individuals to join our team.Job SummaryWe're seeking a highly motivated and customer-focused Retail Sales Associate to join our...

  • Retail Sales Associate

    2 days ago

    Shrewsbury, Shropshire, United Kingdom Superdrug Full time

    About UsAt Superdrug, we're passionate about delivering exceptional customer experiences and providing a wide range of health and beauty products. We're a dynamic and fast-paced retail environment that's always looking for talented individuals to join our team.Job SummaryWe're seeking a highly motivated and customer-focused Retail Sales Associate to join our...

  • Retail Sales Associate

    1 day ago

    Shrewsbury, Shropshire, United Kingdom TJX Companies, Inc. Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Retail Associate to join our team at TJX Companies, Inc. As a Retail Associate, you will be an ambassador for our business, providing exceptional customer service and creating a treasure hunt experience for our customers.Key ResponsibilitiesProvide outstanding customer service, ensuring a...

  • Retail Sales Associate

    24 hours ago

    Shrewsbury, Shropshire, United Kingdom TJX Companies, Inc. Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Retail Associate to join our team at TJX Companies, Inc. As a Retail Associate, you will be an ambassador for our business, providing exceptional customer service and creating a treasure hunt experience for our customers.Key ResponsibilitiesProvide outstanding customer service, ensuring a...

  • Sales Consultant

    2 days ago

    Shrewsbury, Shropshire, United Kingdom Arnold Clark Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Consultant to join our team at the Arnold Clark Group. As a Sales Consultant, you will play a key role in helping our customers find the right vehicle based on their needs and building strong, lasting relationships with them throughout the sales process.Key ResponsibilitiesAssist...

  • Sales Consultant

    2 days ago

    Shrewsbury, Shropshire, United Kingdom Arnold Clark Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Consultant to join our team at the Arnold Clark Group. As a Sales Consultant, you will play a key role in helping our customers find the right vehicle based on their needs and building strong, lasting relationships with them throughout the sales process.Key ResponsibilitiesAssist...

  • Retail Sales Associate

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom TJX Companies, Inc. Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Retail Associate to join our team at TJX Companies, Inc. As a Retail Associate, you will be an ambassador for our business, providing exceptional customer service and creating a treasure hunt experience for our customers.Key ResponsibilitiesProvide outstanding customer service, ensuring a...

  • Insurance Sales Consultant

    3 weeks ago

    Shrewsbury, Shropshire, United Kingdom Pertemps Telford Full time £27,000 - £35,000

    Position: Insurance Sales Consultant Pertemps Telford is seeking a dedicated Insurance Sales Consultant to join our dynamic team. In this role, you will be instrumental in enhancing sales performance and fostering robust relationships with our clientele. Your proficiency in communication, ability to interpret market analytics, and commitment to delivering...

  • Automotive Sales Consultant

    3 weeks ago

    Shrewsbury, Shropshire, United Kingdom Lookers Full time

    Join Our Team at LookersAttractive Compensation Package with Performance BonusesFull-Time Employment OpportunityLookers is seeking a motivated and talented Automotive Sales Consultant to become a vital part of our committed workforce. You will work closely with our passionate Sales team to provide outstanding customer experiences.As a member of a focused...

  • Key Holder

    5 hours ago

    Shrewsbury, Shropshire, United Kingdom Poundstretcher Full time

    About the Role:We are seeking a highly motivated and customer-focused Key Holder to join our team at Poundstretcher Ltd. As a Key Holder, you will play a vital role in delivering an exceptional shopping experience for our customers, driving sales, and ensuring the overall success of our store.Key Responsibilities:Customer Service: Provide excellent customer...

  • Key Holder

    2 hours ago

    Shrewsbury, Shropshire, United Kingdom Poundstretcher Full time

    About the Role:We are seeking a highly motivated and customer-focused Key Holder to join our team at Poundstretcher Ltd. As a Key Holder, you will play a vital role in delivering an exceptional shopping experience for our customers, driving sales, and ensuring the overall success of our store.Key Responsibilities:Customer Service: Provide excellent customer...

  • Automotive Sales Representative

    2 days ago

    Shrewsbury, Shropshire, United Kingdom Company: Full time

    Job Description:Company: Automotive RetailerWe are seeking a highly skilled and experienced Car Sales Consultant to join our team in the automotive retail industry. As a key member of our sales team, you will be responsible for meeting with customers, managing their enquiries, and guiding them through the process of purchasing new and used vehicles, as well...

  • Automotive Sales Representative

    2 days ago

    Shrewsbury, Shropshire, United Kingdom Company: Full time

    Job Description:Company: Automotive RetailerWe are seeking a highly skilled and experienced Car Sales Consultant to join our team in the automotive retail industry. As a key member of our sales team, you will be responsible for meeting with customers, managing their enquiries, and guiding them through the process of purchasing new and used vehicles, as well...

  • Retail Store Associate

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom Poundstretcher Full time

    About the Role:We are seeking a highly motivated and customer-focused Retail Store Associate to join our team at Poundstretcher Ltd. As a key member of our store team, you will be responsible for delivering an exceptional shopping experience for our customers.Key Responsibilities:Provide excellent customer service and ensure a positive shopping experience...

  • Retail Store Manager

    2 days ago

    Shrewsbury, Shropshire, United Kingdom Hotel Chocolat Group plc Full time

    About the RoleHotel Chocolat Group plc is seeking a highly motivated and experienced Retail Store Manager to join our team. As a key member of our retail leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team of sales associates.Key ResponsibilitiesLead and Develop the Sales...

  • Retail Store Manager

    2 days ago

    Shrewsbury, Shropshire, United Kingdom Hotel Chocolat Group plc Full time

    About the RoleHotel Chocolat Group plc is seeking a highly motivated and experienced Retail Store Manager to join our team. As a key member of our retail leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team of sales associates.Key ResponsibilitiesLead and Develop the Sales...

  • Retail Store Manager

    2 weeks ago

    Shrewsbury, Shropshire, United Kingdom National Trust Full time

    About the RoleWe are seeking an experienced Retail Store Manager to lead our retail team at Attingham Park. As a key member of the property leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.Key ResponsibilitiesLead a team of sales associates and volunteers to achieve...