Senior Resource Manager
2 weeks ago
We are seeking a highly skilled Senior Resource Manager to join our team at Basingstoke Campus, a state-of-the-art Operating Centre and training facility. As a key member of our operations team, you will be responsible for the real-time tactical delivery of traincrew resourcing, ensuring efficient service recovery during normal service requirements and times of disruption.
Main Responsibilities- Ensure delivery of an efficient planned and real-time resourcing of traincrews to the train service plan.
- Support and advise the Rail Operations Centre (ROC) team on current resourcing capabilities in line with service requirements.
- Work closely with the ROC team to implement line of route contingency plans and shuttle services.
- Ensure accurate and timely communication between the ROC and Duty Resource Managers (DRMs) locations during normal and disrupted operations.
- Provide on-shift management of the DRM team, ensuring they work to the highest standards and display the company's values and behaviours.
- Provide Centre Manager with feedback on DRM performance, focusing on personal and company objectives to enhance engagement with staff and business needs.
- Assist in creating and compiling long-term service contingency plans, ensuring regular efficiency reviews are undertaken regarding resourcing.
- Carry out reviews of operational incidents and implement resourcing recommendations.
- Provide data on train crew resourcing, highlighting uncovered work and supporting the DRM team to provide coverage and reduce risk to train service.
- Monitor Bugle and Trust systems, ensuring correct attribution and assisting with development, implementation, and monitoring of Performance Improvement Plans.
- Provide cover for DRM desks at Basingstoke station as required.
- Send out Electronic Staff Record (ESR) information to DRM locations and/or electronic traincrew notice boards.
- Attend Incident Line Reviews (ILRs) and Emergency Workshops (EWATs) as required and carry out necessary actions to protect train service.
Basingstoke Campus is a state-of-the-art Operating Centre and training facility located a short walk from Basingstoke station. It is a shared facility with Network Rail and is the hub for all operations across the Wessex region.
Working PatternWorking an average of 42 hours per week over an average of 5 days, with a variety of shifts including early turn, late turn, Sunday day shift, spare turns, and depot days.
The RewardIn return, we offer a competitive salary and a variety of valuable benefits, including:
- Free duty and leisure travel on SWR services for employees.
- Free leisure travel for spouse/partner and dependants (criteria dependent).
- 75% discount on many other train operating companies.
- Full training and support with development.
- Large range of exclusive retail offers.
- Excellent pension scheme.
-
Senior Resource Manager
6 days ago
Basingstoke, Hampshire, United Kingdom FirstGroup Full timeAbout the JobWe are seeking a highly skilled and experienced Senior Resource Manager to join our team at FirstGroup. As a key member of our operations team, you will be responsible for the real-time tactical delivery of traincrew resourcing, ensuring efficient service recovery during normal service requirements and times of disruption.Main...
-
Senior Resource Manager
6 days ago
Basingstoke, Hampshire, United Kingdom FirstGroup Full timeAbout the JobWe are seeking a highly skilled and experienced Senior Resource Manager to join our team at FirstGroup. As a key member of our operations team, you will be responsible for the real-time tactical delivery of traincrew resourcing, ensuring efficient service recovery during normal service requirements and times of disruption.Main...
-
Senior Resource Manager
1 week ago
Basingstoke, Hampshire, United Kingdom FirstGroup Full timeAbout the JobWe are seeking a highly skilled and experienced Senior Resource Manager to join our team at FirstGroup. As a key member of our operations team, you will be responsible for the real-time tactical delivery of traincrew resourcing, ensuring the efficient service recovery during normal service requirements and times of disruption.Main...
-
Senior Resource Manager
1 week ago
Basingstoke, Hampshire, United Kingdom FirstGroup Full timeAbout the JobWe are seeking a highly skilled and experienced Senior Resource Manager to join our team at FirstGroup. As a key member of our operations team, you will be responsible for the real-time tactical delivery of traincrew resourcing, ensuring the efficient service recovery during normal service requirements and times of disruption.Main...
-
Senior Account Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom Trinity Resource Solutions Full timeAbout the RoleWe are seeking a highly skilled Senior Account Manager to join our team at Trinity Resource Solutions. As a Senior Account Manager, you will be responsible for managing and developing client relationships, driving business growth, and delivering innovative solutions to our clients in the healthcare and pharma industry.Key...
-
Senior Account Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom Trinity Resource Solutions Full timeJob Summary:We are seeking a highly skilled and experienced Senior Account Manager to join our team at Trinity Resource Solutions. As a Senior Account Manager, you will be responsible for managing and developing client relationships, driving business growth, and delivering innovative solutions to our clients in the healthcare and pharma industry.Key...
-
Senior Account Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom Trinity Resource Solutions Full timeJob Summary:We are seeking a highly skilled and experienced Senior Account Manager to join our team at Trinity Resource Solutions. As a Senior Account Manager, you will be responsible for managing and developing client relationships, driving business growth, and delivering innovative solutions to our clients in the healthcare and pharma industry.Key...
-
Basingstoke, Hampshire, United Kingdom Trinity Resource Solutions Full timeJob Opportunity at Trinity Resource SolutionsAbout the Role:We are seeking a highly motivated and experienced professional to join our team as an Account Manager/Senior Account Manager. As a key member of our team, you will be responsible for driving business growth and developing strong relationships with our clients.Key Responsibilities:Develop and...
-
Senior Account Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom Trinity Resource Solutions Full timeJob Summary:We are seeking a highly skilled and experienced Senior Account Manager to join our team at Trinity Resource Solutions. As a Senior Account Manager, you will be responsible for managing and developing client relationships, driving business growth, and delivering innovative solutions to our clients in the healthcare and pharma industry.Key...
-
Basingstoke, Hampshire, United Kingdom Trinity Resource Solutions Full timeJob Summary:Trinity Resource Solutions is seeking a highly skilled and experienced professional to join our team as an Account Manager/Senior Account Manager. In this role, you will be responsible for driving business growth and development for our clients in the Healthcare and Pharma industry.Key Responsibilities:Develop and implement strategic plans to...
-
Senior Resource Manager
2 weeks ago
Basingstoke, Hampshire, United Kingdom South Western Railway Full timeAbout the RoleWe are seeking a highly skilled and experienced Resource Optimization Manager to join our team at South Western Railway. As a key member of our operations team, you will be responsible for the tactical delivery of resourcing traincrew during normal service requirements and in times of disruption.Key ResponsibilitiesEnsure efficient planned and...
-
Senior Resource Manager
2 weeks ago
Basingstoke, Hampshire, United Kingdom South Western Railway Full timeAbout the RoleWe are seeking a highly skilled and experienced Resource Optimization Manager to join our team at South Western Railway. As a key member of our operations team, you will be responsible for the tactical delivery of resourcing traincrew during normal service requirements and in times of disruption.Key ResponsibilitiesEnsure efficient planned and...
-
Senior Account Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom Trinity Resource Solutions Full timeJob Opportunity at Trinity Resource SolutionsWe are seeking a highly skilled and experienced Senior Account Manager to join our team at Trinity Resource Solutions. As a key member of our account management team, you will be responsible for managing and developing client relationships, driving business growth, and delivering exceptional results.About the...
-
Senior Account Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom Trinity Resource Solutions Full timeJob OpportunityWe are seeking a highly skilled and experienced Senior Account Manager to join our team at Trinity Resource Solutions. As a Senior Account Manager, you will be responsible for managing and developing client relationships, driving business growth, and delivering innovative solutions to our clients in the healthcare and pharma industry.Key...
-
Senior Account Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom Trinity Resource Solutions Full timeJob OpportunityWe are seeking a highly skilled and experienced Senior Account Manager to join our team at Trinity Resource Solutions. As a Senior Account Manager, you will be responsible for managing and developing client relationships, driving business growth, and delivering innovative solutions to our clients in the healthcare and pharma industry.Key...
-
Strategic Account Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom Trinity Resource Solutions Full timeAbout the RoleWe are seeking a highly skilled Senior Account Manager to join our team at Trinity Resource Solutions. As a Senior Account Manager, you will be responsible for managing and developing client relationships, driving business growth, and delivering innovative solutions to our clients in the healthcare and pharma industry.Key...
-
Account Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom Trinity Resource Solutions Full timeJob Summary:We are seeking a highly skilled and experienced Senior Account Manager to join our team at Trinity Resource Solutions. As a Senior Account Manager, you will be responsible for managing and developing client relationships, driving business growth, and delivering innovative solutions to our clients in the healthcare and pharma industry.Key...
-
Account Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom Trinity Resource Solutions Full timeJob Summary:We are seeking a highly skilled and experienced Senior Account Manager to join our team at Trinity Resource Solutions. As a Senior Account Manager, you will be responsible for managing and developing client relationships, driving business growth, and delivering innovative solutions to our clients in the healthcare and pharma industry.Key...
-
Strategic Account Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom Trinity Resource Solutions Full timeJob Summary:We are seeking a highly skilled and experienced Senior Account Manager to join our team at Trinity Resource Solutions. As a Senior Account Manager, you will be responsible for managing and developing client relationships, driving business growth, and delivering innovative solutions to our clients in the healthcare and pharma industry.Key...
-
Strategic Account Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom Trinity Resource Solutions Full timeJob Summary:We are seeking a highly skilled and experienced Senior Account Manager to join our team at Trinity Resource Solutions. As a Senior Account Manager, you will be responsible for managing and developing client relationships, driving business growth, and delivering innovative solutions to our clients in the healthcare and pharma industry.Key...
