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Technical Support Specialist

2 months ago

Cardiff, Cardiff, United Kingdom 1TECH STAFFING LIMITED Full time
Job OverviewPosition: Desktop EngineerLocation: HybridSalary: Up to £40k DOE

We are looking for a proficient IT expert who is enthusiastic about cloud solutions and is eager to tackle intricate technical challenges. This role is ideal for individuals who excel in a fast-paced setting and are committed to delivering high-quality support.

The successful candidate will join our team at 1TECH STAFFING LIMITED, where you will play a vital role in enhancing our desktop support services. Your responsibilities will include:

  • Providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Diagnosing and resolving technical hardware and software issues.
  • Collaborating with team members to improve support processes and user experience.
  • Maintaining and managing desktop environments to ensure optimal performance.

If you are ready to contribute your skills in a collaborative environment and help drive our technology initiatives forward, we encourage you to consider this opportunity.