Technical Support Specialist
3 weeks ago
At Omega Resource Group Careers, we are seeking a skilled Regional Service Engineer to join our team and support installations across the Midlands area.
Main Responsibilities:
- Provide end-to-end technical support, service, and breakdown response for commercial lifting solutions in the retail, manufacturing, and distribution sectors.
- Deliver onsite technical assistance and servicing of lifts and other products, ensuring seamless operations and customer satisfaction.
- Train end users at an operator level, promoting a culture of excellence and efficiency.
Requirements:
- Strong experience in field engineering roles, including installing and servicing bespoke lifts, integrated systems, and standard equipment.
- Knowledge of lift installations in specialist material environments, such as food and pharmaceuticals.
- Proficiency in Microsoft Office and understanding of technical drawings and specifications.
- Self-motivated, with the ability to manage your service territory independently and effectively.
- Strong communication and interpersonal skills, with a passion for delivering exceptional customer service.
- Regional coverage with some UK-wide travel as required.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
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