Poker Manager

1 week ago

Manchester, United Kingdom Grosvenor Casinos Full time
Poker Manager Opportunity

We are seeking a skilled and passionate Poker Manager to join our team at Grosvenor Casinos in Manchester. As a key member of our gaming team, you will be responsible for delivering exceptional customer experiences and driving results through effective leadership and coaching.

Key Responsibilities:
  • Support and manage the gaming experience team to provide the best possible experience for our customers.
  • Develop strong relationships with customers to increase engagement and retention.
  • Collaborate with the Customer Services Manager to ensure a seamless transition from admission to gaming.
  • Define and implement efficient operations in the Poker Room.
Requirements:
  • Proven leadership and coaching skills.
  • Excellent customer service skills.
  • Ability to work in a fast-paced environment.
  • Strong communication and interpersonal skills.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for growth and development.
  • Collaborative and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are committed to creating a diverse and inclusive workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional gaming experiences, we encourage you to apply for this exciting opportunity.

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