Sales Support Coordinator

2 weeks ago


Basildon, United Kingdom Premier Work Support Full time

Premier Work Support is seeking a dedicated and detail-oriented Sales Support Coordinator to join our dynamic team.

In this role, you will play a crucial part in enhancing customer satisfaction through exceptional service and communication. Your primary responsibilities will include:

  • Delivering outstanding customer service to ensure satisfaction with every interaction.
  • Preparing and submitting pricing, quotes, and tenders to clients, while managing inquiries through to successful sales.
  • Maintaining regular communication with customers via phone and email, including proactive outreach.
  • Assisting in the upkeep of inventory levels in the warehouse to ensure timely product delivery.
  • Identifying and understanding customer needs to recommend suitable products.
  • Managing point-of-sale transactions efficiently.
  • Participating in the receipt and organization of new shipments.
  • Staying informed about product details to accurately convey features and benefits.
  • Adhering to company policies and procedures consistently.

Key Qualifications:

  • Demonstrated experience in a sales support role.
  • Ability to retain and apply technical knowledge effectively.
  • Experience in account management and customer liaison.
  • Understanding of sales principles and customer service practices.
  • Collaboration with the sales team to ensure efficient service delivery.
  • Proficient in English with strong communication skills.
  • Proven track record of exceeding sales targets.
  • Strong interpersonal skills with a customer-focused approach.
  • Friendly and engaging personality with a willingness to assist.
  • Basic administrative skills, including proficiency in Word and Excel.

This is a full-time position with a competitive salary and benefits, including generous holiday allowance.



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